We brought a group of students to stay there in October. At about midnight that night our entire group got woke up to the slamming of doors, people running up and down the hallways yelling cuss words. Our parents sitting in the hallway asked them to quiet down because our students were sleeping and they had competition the next day. The group of teenagers and adults cussed at them. We went to the front desk and the lady said it was a wedding party and she refused to shut them down. The next morning I spoke with the assistant manager and she refered me to the owner. I told him what had happened that adults were peeing in the parking lot and our students witnessed it. He told me they are in high school it is ok. I explained no that is not ok and that our parents and staff cleaned up his parking lot of beer cans. We fundraised to stay the night because it was going to be a long day at Six Flags and competition. He promised to send a full refund. We still have not received it. He will not return phone calls or emails. I contacted Best Western but they could not help us becasue they were not officially a Best Western yet. So we believe the owner told us he would give us a full refund so we would not contact corprate offices.
- Official Description (provided by the hotel):
- The BEST WESTERN PLUS Washington Hotel is excited to invite you to experience our fresh new look after completing a 100% hotel renovation in November of 2013! We offer seventy three newly remodeled guest rooms that are specifically designed to accommodate all needs. Our Best Western Plus hotel is an ideal place to stay for travelers seeking charm, comfort and convenience in Washington or when visiting other nearby areas. ... more less
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