Was so looking forward to spending our 4th anniversary here, what a mistake. Upon arrival an older gentlemen (who never introduced himself) began checking us in, then disappeared down stairs telling us he would be right back but never returned. Then a Lady walked in from showing another couple around, who also never introduced herself, checked us in, took us to our cabin (creek side) told us not to touch the temperature on the Hot Tub and began to leave. I stopped her to ask her about gluten free options at breakfast as my wife cannot eat it, and was told "I don't cater to dietary needs" well that would have been awesome to know. Admittedly I forgot on the phone when booking, but to tell a customer they were SoL is ridiculous.
Already a bit perturbed due to being treated as if I didn't matter, I received a call this morning after we had left telling me my card had been declined. I checked with my bank and in fact the charge had gone through and been approved. Before I could call back I received another call letting me know they would be turning this into the prosecuting attorney. I tried to return the call only to receive to call. I have no idea how they are still in business, worst Bed and Breakfast I've ever been to.
- Also Known As:
- Bear Creek Bed And Breakfast Lodge Branson, MO