I have stayed at this hotel for at least 20 nights. Why, convenient location to all St. Louis has to offer, decor is up to date, facility is clean and rooms well maintained. All good attributes but in reality all are expected from a first class facility. What makes this property stand out from others is the staff. The staff has raised the bar on hospitality. No matter when I come onto the property or how busy the front desk might be they always make time to pay attention to me. This individual approach makes me feel like I have a true connection to the area, people who have my back and truly represents the "Gateway to the West".