The hotel was older. The pool was small and we had to clean it ourselves when we wanted to use it because it was surrounded by trees. The penthouse suite was actually just a loft so you did not have any private bedrooms. The upstairs bathroom was so small you couldn't shut the door if you wanted to use the potty. The fitness center only had 2 pieces of equipment in a room that was tiny. The floor was so dirty I wouldn't allow my kids to walk around barefoot. The refrigerator was tore up from past guests. The dvd player didn't work, but the staff did replace it after 2 days and 3 phone calls/ visits to the front desk. The upstairs did not have a dvd player. It was roomy compared to a regular room, but not as clean as your average hotel. It was very close to the mall etc. but hard to find the first time because it was set back from the road and there was not a big sign. The wifi did work in our room.
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- Also Known As:
- Arbor Suites At The Mall Hotel Springfield
- Hawthorn Suites Springfield
- Arbor Hotel Springfield