We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel even better service” 5 of 5 stars
Review of Hilton Garden Inn Springfield

Save Saved
You added Hilton Garden Inn Springfield to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Springfield
3.0 of 5 Hotel   |   4155 S. Nature Center Way, Springfield, MO 65804   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Plan Ahead and Save 25%
Ranked #5 of 49 hotels in Springfield
GreenLeadersPlatinum level
Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“great hotel even better service”
5 of 5 stars Reviewed June 29, 2013

newer (new?) hotel located just off the highway had very comfortable rooms that included microwave and fridge. bartenders (especially Nikki) were very friendly AND they had sam adams on tap. Restaurant was OK.. but since I was staying for 15 nights I much preferred finding local spots.. (I checked Yelp and found a treasure of places.. mostly downtown). Desk staff are all super friendly..one friendlier than another..One night there's a letter on my bed apologizing for housekeeping breaking an open bottle of wine that i left in the room.. they gave me coupons for 2 glasses of wine and a gift card at a local liquor store.. I told the front desk that I wouldn't take them because it was an accident and it was a cheap bottle of wine.. but they insisted.. place has one of those outdoor fireplaces which was nice at night..has an indoor pool that looked good but i never tried it. they have a workout room that also looked good.. never went.. instead there's a conservation center about a mile away where you can take a 1-3 mile leisurely hike depending on the trail. they have washing machines but i found a laundromat a few miles away that had a wash and fold service. Only problem was no breakfast included like most places today.. but they do offer breakfast..(good buffet with cooked to order omelets).. and there's a farmers market attached to hotel open a couple (2-3) days a week

Room Tip: my room faced the rear of the hotel and i didn't hear a thing..plus not sure but if a tornado is...
See more room tips
Green Features: i'm all for anything that'll help our environment..they advertise their efforts
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 16, 2013
We are very pleased to hear that you chose our hotel for your extended stay. We do apologize that breakfast is not included with our best available rate. It is always appreciated when we hear how accommodating our staff is when things don’t go quite as planned. Thank you for all of your positive comments about the property and the surrounding areas. We hope that you will choose Hilton Garden Inn to be your home away from home in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

218 people have reviewed this hotel

Traveler rating
    156
    39
    17
    5
    1
See reviews for
70
44
8
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Hopkins, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

The hotel is beautiful! The staff is friendly and if you needed anything, they were there to help. Their bar and restaurant were above average. Lots of wine choices and a really nice selection of top shelf liquor. Our room was so beautiful and comfortable. I love that they have a hotel store where you could buy a microwave meal should you choose to. That's a great convenient option.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Thank you so much for your compliments on our property, staff, and bar. We are thrilled to hear that you were able to take advantage of our extensive wine, beer, and liquor selections. Our Market Pantry's inventory was created with our guests in mind. Thank you for noticing our wide variety of products. We hope you choose to visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 25, 2013

After a really BAD night at the "luxury" John Q. Hammons, I moved to the Hilton Garden Inn. It was fantastic! Very clean, super friendly and amazing beds. It is a fairly new property and I will gladly drive across town to stay here again. It is my ONLY choice in Springfield.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Cindi,

Thank you for choosing to stay with the Hilton Garden Inn. We are very pleased to hear of your wonderful experience during your time with us. Thank you for your kind words about our amazing Garden Sleep System beds. We look forward to your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, United States
1 review
5 of 5 stars Reviewed June 21, 2013

Hilton Garden Inn is great if you are looking for a clean, up-to-date, modern, comfortable room. Rooms are well appointed and have a luxurious feel. The hotel lobby, pool, business center, fitness center were also very nice. The staff is extremely helpful as well.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Chris,

Thank you for your kind words about our property. We are glad to hear that you enjoyed our modern design and decor. We are also excited to hear that you enjoyed our fitness center, salt water pool, and business center during your stay. Please consider us when returning to Springfield, MO.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrison, United States
1 review
5 of 5 stars Reviewed June 20, 2013

My family and friends booked 7 rooms for a local wedding with this hotel. The rooms were very clean and quiet and the breakfast was delicious and not too expensive. The hotel location is very accessible to most places in Springfield and the staff was very helpful. The group rate for the wedding party was very satisfactory. Overall I would highly recommend this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Matthew,

We are thrilled to hear that you and your family had a pleasant experience during your stay. Thank you for having breakfast in our restaurant and for noticing the hard work of our staff to ensure that every room is exceptionally clean. We hope that you will stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013

This was my first time at this location, however I typically stay at a HGI 2 or 3 nights a week. The decor and maintance of this property are top notch. Food service was very good, both for dinner and breakfast. Stay extremely friendly and professional.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Charles,

First, thank you for choosing to stay with other Hilton Garden Inn properties as well. Second, we are very excited that you took advantage of our in-house restaurant, the Pavillion Grill, for both breakfast and dinner. Thank you for your kind words regarding our staff. We will be sure to share your compliments with them. We hope your travels bring you back to the Springfield area soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United States
1 review
4 of 5 stars Reviewed June 5, 2013

Last minute hotel booking was a wonderful surprise! Flew into town for a family wedding and didn't think about booking a hotel until we arrived. All hotels we were familiar with were booked. They had one room left. A little pricier than what we usually pay at this level, but the accomodations were lovely and the staff amazing. Great location, very quiet with wonderful exercise room, breakfast and bar. Will definately be returning.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this review, July 5, 2013
Kathleen,

We are so glad we were able to accommodate your last minute trip to Springfield, MO. Thank you for your generous compliments on our staff and property. Compliments like these never grow old. We look forward to your next visit to Springfield!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hilton Garden Inn Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Springfield

Address: 4155 S. Nature Center Way, Springfield, MO 65804
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#4 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Cheap Tickets, Hilton Hotels, Despegar.com, Tingo and BookingOdigeoWL so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Springfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.