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Drury Inn St. Louis Airport: Traveler Reviews


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Traveler Reviews

90% Recommend
4.0 of 5 stars 25 reviews
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[ Date ] [ Rating ]
incredible bargain, superior service

Drury Inn St. Louis Airport

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5 of 5 stars
jwalke21 4 contributions
StGallen
Dec 16, 2006 | Trip type: Business
2/2 found this review helpful

What a pleasant surprise. My company's travel agent reserved me a room at the Drury and I grumbled quietly as the taxi passed by the Marriott next door which is my (former) favorite. But the Drury is my new favorite nowadays: friendly staff, super clean, complimentary happy hour, free breakfast, lightning quick check out... I could go on and on about this chain. Since then I've stayed in two others and I get the same impression. Superior across the board.

  • Liked — friendliest staff around
  • Disliked — no complaints
  • Tips/Secrets: — Drury all the way
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since November 28, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
One of our favorites

Drury Inn St. Louis Airport

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4 of 5 stars
Road&GardenGranny 9 contributions
Effingham, IL
Oct 27, 2006 | Trip type: Couples
3/3 found this review helpful

we live about 3 hrs from St Louis so when we have the occasion to fly out either early or late at night, we stay here. We always had great luck. clean. comfortable, smoke-free rooms, great staff, free breakfast.
The one time we had a small problem was a leaky shower head, we were moved. Possibly, it's our age but we don't expect a free room for every slight misstep.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2006
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since October 22, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $121 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Confirmed Reservation was Disreguarded

Drury Inn St. Louis Airport

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2 of 5 stars
ktripping 18 contributions
Blankenberge, Belgium
Oct 22, 2006 | Trip type: Business
2/5 found this review helpful

I stayed at the Drury Inn, St. Louis Airport in July on a Tuesday. This was the first time I stayed at a Drury Inn, and it will be my last. I had reservations, which I confirmed the day before I was to arrive at the Drury Inn/St. Louis Airport. It was for a non-smoking, double queen room. I informed them my arrival would be late. When I arrived around 10 p.m. on the day of my arrival, they said they were booked. I reiterated I had a reservation and gave the perky girl at the front desk my confirmation number. She spent about 10 minutes looking at her computer and told me they had given my room to someone else and were going to give me a king smoking room. I asked how bad the smoke smell was? She said her co-worker had just been up in the room and said it “smelled wonderful.” She said they were out of non-smoking rooms for tonight.

When I got to room, I didn’t smell anything wonderful. It had a strong smoke smell, which quickly was giving me a headache. I called down to the front desk to complain. I mentioned how I had made a reservation for a non-smoking room, and had confirmed it yesterday with their reservation’s representative. She put me on hold, then told me she would move me to a non-smoking room (Whoa! She told me they were out when I checked-in. What’s going on here?) and she would personally meet me at the door and give me the key for the non-smoking room.

The smell, or lack of smoke smell was definitely better with the room re-assignment. But it was a double full room, no microwave or frigerator. Both rooms I was in shows some wear on furniture. Little or no basic carpet padding under carpet. Absurdly small bathrooms (toilet and old cast-iron tub/shower). Décor is alright, but looks dated (sort of 70s style of dark and clunky). Pillows have lumpy stuffing.

This was fine for one night, and all hotels in immediate area had no vacancies, so I couldn’t make another choice. In addition to problem with room, internet access was not available, another let-down.

I complained the following morning and the best discount I got was 25% off. I originally chose it because of TripAdvisor comments, closeness to St. Louis Airport, and the price was in keeping with standard GSA rates. But if I had to choose again when in the area, I would definitely be looking elsewhere.

  • Liked — It's proximity to St. Louis Airport
  • Disliked — Confirmed Reservation Mixup, old and worn furniture, pillows, small bathrooms
  • Tips/Secrets: — Talk to manager to ensure reservation for non-smoking room is confirmed.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Business
  • Age group 35-49
  • Member since May 09, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $121 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Excellent stay

Drury Inn St. Louis Airport

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5 of 5 stars
A TripAdvisor Member
May 12, 2006

Everything and everyone was great. The room was nice and clean. The hot Breakfast was great. The people were as nice as they could be. The only thing that could have been better was the weather!

  • Date of stay May 2006
  • Member since April 27, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $121 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Nice except for pet smells

Drury Inn St. Louis Airport

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3 of 5 stars
A TripAdvisor Member
St. Louis
Apr 3, 2006
1/3 found this review helpful

The staff was extremely friendly and helpful. The pool was smaller than it appeared in photos but fine. Things got a little crowded Friday night in the pool/hot tub so I don't think they pay much attention to how many people you have to a room (appeared to be a birthday party and family reunion there). Breakfast and cocktail hour were very nice. Our room was adequate but smelled like a WET DOG. The bathroom had no fan and smelled like an animal had been locked up in there for weeks.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2006
  • Member since April 03, 2006
  • I recommend this hotel for Pet owners, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $121 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
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Drury Inn St. Louis Airport Also Known As

Address: 10490 Natural Bridge Road, Saint Louis, MO 63134