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“Greenberry Brown Family Reunion - May 23-26 2014” 5 of 5 stars
Review of Ramada Plaza Hotel - Downtown Convention Center

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Ramada Plaza Hotel - Downtown Convention Center
3.0 of 5 Hotel   |   811 North 9th Street, Saint Louis, MO 63101 (Formerly Holiday Inn Select St. Louis - Downtown (Conv Center))   |  
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Ranked #88 of 123 Hotels in Saint Louis
Saint Louis, Missouri
1 review
“Greenberry Brown Family Reunion - May 23-26 2014”
5 of 5 stars Reviewed June 11, 2014

We would like to take this time to inform your staff (especially Steven Killingsworth) of a great job they extended during our family reunion. We had a superb experience to include: free breakfast, hospitality room and dinner. The services was at its best. A big shout out to the entire staff.

Dennis and Ann Killingsworth

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,280 reviews from our community

Traveler rating
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    296
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Cape girardeau
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

We booked two nights through Hotwire for out anniversary. They tried to put us in a double room but then we got upgraded to a king suite. For it being their nicest room, it was nasty. The hallways and elevators were never vacuumed, they didn't clean our room after we asked at noon and came back at 8pm. When you call the front desk it takes 10 tries for them to answer. Our sheets had yellow stains, the towels had brown stains and tears. They charge you $15 a day for parking which Hotwire does not tell you. Also no free breakfast. For the same price I could have had many more amenities, and a cleaner room.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson City, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

i booked my room throught Orbitz. Upon arrival, was told my reservation was for the previous night. the desk clerk helped me get in touch with orbitz & got my $$ refunded. He then upgraded my room to a suite at the same rate. He was very kind, considerate, & understanding. I could tell he cared about my predicament. I spoke with several staff members & they quickly took care of my requests. room service breakfast was delicious & came within 20 min of ordering. I will most definitely choose this hotel (without Orbitz' help) next time i go to the LOU. Can't say enough about how much i LOVE this hotel! Every member of the staff was friendly, courteous, & helpful. Perfect place to stay when going to see the STL CARDINALS or the zoo & science center. I highly recommend this hotel for anyone....very safe and great price for the quality!

Room Tip: Rooms close to elevator preferred....unless you desire long walks!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitesville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

The room was nice and clean. The food in the restaurant was also good. The lobby, bar, and elevators were very hot, need to lower the thermostat. The room temperature was just fine. The staff was friendly. It was less than a mile to the stadium. Yes I would stay again.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 3, 2014

The location & price is what makes the hotel worth staying at. The front desk was friendly and had great recommendations for places to eat and visit. The rooms were nothing spectacular, and personally my sink was broken so only hot water came out, but other than that it was perfectly fine.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Hotel - Downtown Convention Center

Address: 811 North 9th Street, Saint Louis, MO 63101 (Formerly Holiday Inn Select St. Louis - Downtown (Conv Center))
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 123 Hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Hotel - Downtown Convention Center 3*
Number of rooms: 295
Official Description (provided by the hotel):
Welcome to the Ramada Plaza Hotel - Downtown Convention Center! We are located in the heart of downtown Saint Louis, next to America's Convention Center, Edward Jones Dome-home of the Rams, 1 block from St. Louis' newest expansion area 'Washington Avenue' featuring unique dining, shopping boutiques and entertainment, and only 9 blocks from the New Busch Stadium, home of the 11 time World Champion St. Louis Cardinals! Visit Saint Louis' historical sites, St Louis Gateway Arch, Anheuser Busch Brewery, Busch Stadium, Forest Park Zoo, Lumiere Place, Casino Queen Riverboat Gaming, and St Louis Union Station. The Ramada Plaza Hotel Downtown Convention Center is only blocks from the Metro Link rail system. Travel to the 'Gateway City' on business or pleasure and enjoy superior banquet and meeting facilities, a 24 hour business center, complimentary wireless high speed Internet, 24-hour snack and convenience center, and our newest restaurant, the 9th Street Bar and Grille. Relax at the Ramada Plaza Hotel Downtown in own atrium indoor pool and exercise room. Our hotel features 291 beautifully appointed guest rooms and suites. Covered parking is available adjacent to the hotel for a fee. We're the perfect business address for visitors to AT&T, Proctor & Gamble, US Bank, Nestle Purina, CPI, Fiserv & Saint Louis University. ... more   less 
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Also Known As:
Holiday Inn Select St. Louis - Downtown (Conv Center) Hotel Saint Louis
Saint Louis Holiday Inn
Holiday Inn Saint Louis

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