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“Disappointing” 2 of 5 stars
Review of Ramada Plaza Hotel - Downtown Convention Center

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Ramada Plaza Hotel - Downtown Convention Center
3.0 of 5 Hotel   |   811 North 9th Street, Saint Louis, MO 63101 (Formerly Holiday Inn Select St. Louis - Downtown (Conv Center))   |  
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Ranked #80 of 122 hotels in Saint Louis
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871 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Moorefield
1 review
4 of 5 stars Reviewed March 26, 2013

The air conditioner/heat was extremely noisy. So much so, that it often woke me up, or prevented me from falling asleep. Otherwise a good stay.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Ramada Plaza Hotel - Downtown Convention Center, responded to this review, March 29, 2013
Dear Valued Guest,

We are very sorry that the inconvenience of a noisy air unit kept you from the full enjoyment that the Ramada Plaza strives for you to experience. Given the opportunity we would have had our maintenance department look into your issue and attempt to resolve it. We hope to have you as our guest once more should your travels bring you to St. Louis.


Thank You

Michael Rogers
Front Office Manager
mrogers@histlouis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2013

The hotel was very good value for money. The staff were very good.
Some of the rooms need small renovations

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Ramada Plaza Hotel - Downtown Convention Center, responded to this review, March 29, 2013
Dear Valued Guest,

We thank you for taking the time to leave your input on our hotel. We are glad that we could live up to our promise to make your stay a very easy and comfortable one. If you ever find yourself traveling to St. Louis once more, it would be our pleasure to host you again.


Thank You

Michael Rogers
Front Office Manager
mrogers@histlouis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 25, 2013 via mobile

Its cheap but not sure if value for money. The rooms are ok - door was a bit of a struggle - but like the rest of the rest of the hotel was very dated. Staff were mixed, some quite friendly, others really seemed like they preferred not to be there. Would not go back, but if you are on a tight budget.......

Stayed March 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Topeka
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2013

We stayed here Feb 22-24 in room 536. It was very clean with comfortable beds. The front desk staff was very friendly. The only thing that was a negative was the remote to the TV was hard to use, you had to push the buttons very hard for it to work and the TV's are older . This to us was not a big deal, but might be to someone who spends a lot of time watching TV.

I would like to say that I read the reviews AFTER i had purchased the hotel through Priceline and almost didn't show up. Im not sure what those people were talking about, our stay there was very nice and the hotel was very busy as there were 3 events going on that weekend in downtown STL. They let us inspect the room before we checked in. I even pulled the sheets back to see the mattresses. Our room was VERY clean!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Ramada Plaza Hotel - Downtown Convention Center, responded to this review, March 29, 2013
Dear Valued Guest,

We are thrilled to know that your stay at our property was as pleasant and friendly as we at Ramada Plaza strive to make it. As far as the remote issue we are happy to report that we have been made aware by other guests of the issue and are attending to it. It would be our privilege to host you as our guest again in the future.

Thank You

Michael Rogers
Front Office Manager
mrogers@histlouis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Plaza Hotel - Downtown Convention Center

Also Known As:
Holiday Inn Select St. Louis - Downtown (Conv Center) Hotel
Holiday Inn Select St. Louis - Downtown (Conv Center) Hotel Saint Louis
Saint Louis Holiday Inn
Holiday Inn Saint Louis
Address: 811 North 9th Street, Saint Louis, MO 63101 (Formerly Holiday Inn Select St. Louis - Downtown (Conv Center))
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 122 hotels in Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Hotel - Downtown Convention Center 3*
Official Description (provided by the hotel):
Welcome to the Ramada Plaza Hotel - Downtown Convention Center! We are located in the heart of downtown Saint Louis, next to America's Convention Center, Edward Jones Dome-home of the Rams, 1 block from St. Louis' newest expansion area 'Washington Avenue' featuring unique dining, shopping boutiques and entertainment, and only 9 blocks from the New Busch Stadium, home of the 11 time World Champion St. Louis Cardinals! Visit Saint Louis' historical sites, St Louis Gateway Arch, Anheuser Busch Brewery, Busch Stadium, Forest Park Zoo, Lumiere Place, Casino Queen Riverboat Gaming, and St Louis Union Station. The Ramada Plaza Hotel Downtown Convention Center is only blocks from the Metro Link rail system. Travel to the 'Gateway City' on business or pleasure and enjoy superior banquet and meeting facilities, a 24 hour business center, complimentary wireless high speed Internet, 24-hour snack and convenience center, and our newest restaurant, the 9th Street Bar and Grille. Relax at the Ramada Plaza Hotel Downtown in own atrium indoor pool and exercise room. Our hotel features 291 beautifully appointed guest rooms and suites. Covered parking is available adjacent to the hotel for a fee. We're the perfect business address for visitors to AT&T, Proctor & Gamble, US Bank, Nestle Purina, CPI, Fiserv & Saint Louis University. ... more   less 
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