This hotel smells musty, is loud, the beds are concave, and is poorly managed. We had mold in the corners of our shower and the corners of the windows. In addition, there is little to no noise buffer between the hallway and our room. There were two beds in our room. One was totally concave and the other one was heading there. Most uncomfortable things I have attempted to sleep on in years. We ended up putting the bedding on the floor and sleeping on the floor.
In addition, there was a fire which triggered the sprinklers to totally soak multiple rooms. The front desk staff did not force people to evacuated teh building during the fire, keep them away from the cascading water from the 5th floor down to the 2nd floor atrium, no bother to get staff in to clean up the water on the atrium level until early the next morning.
There are many wonderful hotel choices in downtown St. Louis. My recommendation is you consider selecting an alternative hotel for your stay. I know I will!
- Official Description (provided by the hotel):
- Welcome to the Ramada Plaza Hotel - Downtown Convention Center! We are located in the heart of downtown Saint Louis, next to America's Convention Center, Edward Jones Dome-home of the Rams, 1 block from St. Louis' newest expansion area 'Washington Avenue' featuring unique dining, shopping boutiques and entertainment, and only 9 blocks from the New Busch Stadium, home of the 11 time World Champion St. Louis Cardinals! Visit Saint Louis' historical sites, St Louis Gateway Arch, Anheuser Busch Brewery, Busch Stadium, Forest Park Zoo, Lumiere Place, Casino Queen Riverboat Gaming, and St Louis Union Station. The Ramada Plaza Hotel Downtown Convention Center is only blocks from the Metro Link rail system. Travel to the 'Gateway City' on business or pleasure and enjoy superior banquet and meeting facilities, a 24 hour business center, complimentary wireless high speed Internet, 24-hour snack and convenience center, and our newest restaurant, the 9th Street Bar and Grille. Relax at the Ramada Plaza Hotel Downtown in own atrium indoor pool and exercise room. Our hotel features 291 beautifully appointed guest rooms and suites. Covered parking is available adjacent to the hotel for a fee. We're the perfect business address for visitors to AT&T, Proctor & Gamble, US Bank, Nestle Purina, CPI, Fiserv & Saint Louis University. ... more less
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- Also Known As:
- Holiday Inn Select St. Louis - Downtown (Conv Center) Hotel Saint Louis
- Saint Louis Holiday Inn
- Holiday Inn Saint Louis