Worthy of the Four Seasons name, this superb modern hotel overlooks the Arch. It's got a great restaurant and bar with downtown/Arch/Mississippi River Views... ask for an Arch view room too... view toward the North is pretty blah. Surprisingly, the hotel is connected to an upscale casino (Lumiere). It's also near the Rams dome and some other great restaurants. Room service quality was great, service was superb and meetings rooms are first class. I heard the spa was also very nice. You can walk to some things from the hotel, but at night it's better to take a cab. Best prices of any Four Seasons too. Quiet, modern, upscale.

I stayed for two days on business in junior suite overlooking Arch. Hotel staff was very helpful and courteous. When housekeeping failed to remove my room service dinner tray, the manager comped the meal, which was beyond what I expected. Bathroom was especially well appointed, bed was comfortable and location was perfect for my business meetings. Restaurant and bar staff also very helpful and cheery. A beautiful hotel.

I stayed for 2 nights right before new years. The staff were all very welcoming and even expedited our check in. The room was very comfortable and the view was fantastic. We visited the spa on the first night - the staff at the reception desk were beyond helpful and nice. The spa itself is quite nice - a bit cold - but very spacious and comfortable. The therapists were great. We ordered room service that night and was not impressed by the food but were quite happy when we could not find anything on TV and were delivered complimentary DVDs. We did venture down to the bar the next night - the view is great. Not your typical 4Seasons bar, but overall the hotel is quite nice. The casino is quite smokey (as most are) and the retail shopping is VERY limited - we were hoping to walk and find something to eat or even to stop in for a drink before dinner as it was too cold outside to go down by the arch. We did not stay for more than 10 minutes...
random note - I was traveling with my dog - which was allowed to stay for free :)

I stayed here on business for one night in mid-January 2013 and was truly impressed. So of course you expect great service because it is a Four Seasons. It is a high end luxury brand so it is easy to forget the little things this brand does to go above and beyond. That is a GREAT problem to have!

From the warm greeting at the valet to the front desk attendant anticipating my needs and being courteous and engaging beyond the sterile, 'how was your trip?' A stay here is an experience. I was offered a reasonable upgrade and I took it. The bathroom was amazing. The bed was fantastic. One of the best in my travels and good even for a Four Seasons.

The view of the city was great. The hotel is on the river and tied to a casino. I'm not sure I'd walk around the area alone but the hotel is card accessed all around.

Room service was fast and tasty. The bath amenities are L'Ocitane. the TV and stereo were new LG and Bose. Frankly the decor in the room was very pretty.

Yes, you are going to pay more for this property. However you can rest assured the staff will rise to the occasion. Overall I had a great stay. I highly recommend this property and will stay again. If you can splurge on the hotel this is the one to shoe-horn in on the expense report.