I stayed here on business for one night in mid-January 2013 and was truly impressed. So of course you expect great service because it is a Four Seasons. It is a high end luxury brand so it is easy to forget the little things this brand does to go above and beyond. That is a GREAT problem to have!
From the warm greeting at the valet to the front desk attendant anticipating my needs and being courteous and engaging beyond the sterile, 'how was your trip?' A stay here is an experience. I was offered a reasonable upgrade and I took it. The bathroom was amazing. The bed was fantastic. One of the best in my travels and good even for a Four Seasons.
The view of the city was great. The hotel is on the river and tied to a casino. I'm not sure I'd walk around the area alone but the hotel is card accessed all around.
Room service was fast and tasty. The bath amenities are L'Ocitane. the TV and stereo were new LG and Bose. Frankly the decor in the room was very pretty.
Yes, you are going to pay more for this property. However you can rest assured the staff will rise to the occasion. Overall I had a great stay. I highly recommend this property and will stay again. If you can splurge on the hotel this is the one to shoe-horn in on the expense report.