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“Great location” 5 of 5 stars
Review of Hilton St. Louis at the Ballpark

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Hilton St. Louis at the Ballpark
3.5 of 5 Hotel   |   1 South Broadway, Saint Louis, MO 63102 (Downtown)   |  
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Ranked #46 of 124 hotels in Saint Louis
Metropolis, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great location”
5 of 5 stars Reviewed May 17, 2013

This was a midweek getaway for a baseball game. The hotel and room were just perfect. A total pleasure. Loved the room layout, different from the usual hotel room. Lots of little extras which really make things nice, like liquid coffeemate for my coffee and plenty of decaf for my husband. Staff were friendly, room clean. View of the ballpark was fun. Short walk to the park was extra handy before and after the game.

Room Tip: Elevators get slow right before a game so get a room on a lower floor if you can't walk down the...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 20, 2013
Thank you for your kind review! We're pleased that you enjoyed the hotel and it's location so much! And you couldn't be more correct...if you're coming in for a baseball game, our views and location just one block from the stadium are ideal! Thank you again for your review and we look forward to seeing you again soon!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
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English first
Terre Haute, Indiana
1 review
5 of 5 stars Reviewed May 16, 2013

Recently we stayed here with my Mom for Mother's Day Weekend. The staff at this hotel Joey and EMily could not of made are trip more pleasant. We were allowed to check in early so we wouldn't miss the start of the ballgame, our room was suberb with a view of the park, they made sure we had wifi and also accomadated us with breakfast when they found out we had not received it upon our chekin. These are the kind of staff/people who make a stay more than just a stay. I would highly recommend this hotel to anyone who asks and believe these are the kind of staff that should not only be recognized for the above and beyond service they gave but are true candidates for hotel management !!!

Room Tip: Ask for any available upgrades when checking in
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you for your review and for specifically mentioning a few of our amazing teammates. We have a wonderful hotel with a great location and terrific views, but our team members are the ones who make the difference and we appreciate your acknowledgement of their efforts! We are thankful for your business and your review and we do hope you'll come back and see us again soon!
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Missouri City, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2013

Great location, great staff, great hotel ... nothing but good things to say about this hotel. Stay here anytime business or pleasure travel brings me to St. Louis. Worth going out of your way for. Particularly impressed with the staff. Always treated like a VIP.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you so much for your review! We appreciate it very much and we are very grateful for your loyalty! Thank you for your feedback and we look forward to serving you again soon!
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Olympia, Washington
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

We stayed here for 2 nights and were very pleased with this hotel. The staff was friendly and helpful. The elevator system seemed like overkill for this size of hotel, but maybe there are times that warrant it? We enjoyed visiting the bar on the top floor and seeing Busch Stadium lit up after the game. It was great to be able to walk to the game so quickly when we went the next night. This location will be even better after the new development goes in across the street, but it makes a great base for any downtown activity.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you for your review! We appreciate your thoughts on your recent stay with us and we agree - with the development of Ballpark Village directly across the street, we are very excited about the opportunities it will give our guests for more activities in close proximity to the hotel! Thank you again for your review and for your business! We appreciate it very much!
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Saint Louis, Missouri
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 15, 2013

Great hotel location for a ball game! View of stadium from the 360 bar is unique. Lobby bar and kiosk beer stands really cater to the ball game crowd...those that stay...and those just passing through. Spacious lobby area never felt crowded. Abbie at desk provided good information on area sites and was helpful. Recommended for couples and families taking in downtown area and or a ball game.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you for your business and for giving us some feedback on your recent stay! We appreciate your thoughts and we appreciate that you specifically singled Abbie for the service she provided! We hope you'll be back soon and thank you again for your review!
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North Little Rock, Arkansas, United States
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

The Location is great. The staff is friendly and very helpful. The room needs to be updated but are clean . After a game it is all about the bar, family with young kids you only have your room or the pool. We will be going back next year.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you for taking the time to review our hotel! We appreciate your business and your feedback and we look forward to your return next year!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed May 15, 2013

Many thanks to Shapree and Amber F for making my stay a very pleasant one. A critical problem was fixed asap, personalized service was given, my room was 'perfect' every time I walked into it, and I left feeling very good about the experience.

Thanks so much!

PS: no postcards in the gift shop so you have to find them somewhere else.

Room Tip: Ask for a view of the Arch on a floor that Shapree works on.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review, May 17, 2013
Thank you for the kind review! We have actually had two mentions about the postcards in the last few weeks and we're in the process of making sure we add that to what we offer in the Gift Shop! We appreciate you specifically mentioning a few of our teammates in your review! We are so proud of our team members and we appreciate it when our guests specifically mention outstanding service! We appreciate your feedback and we do hope you'll come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton

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