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Holiday Inn St. Louis South / I-55: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 9 reviews
9 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
2
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#38 of 89 hotels in Saint Louis
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  • Hotel class: 3 of 5
  • Rooms: 163
Description: Two-story Highway Motor Inn located at Butler Hill Road Exit, 15 miles south of downtown. This description is based on information provided by the hotel.
Address:
4234 Butler Hill Road
Saint Louis, MO 63129
Check Rates: $97 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn St. Louis South / I-55

( 3-7 of 9 )
“Terrible experience, unprofessional staff”

Holiday Inn St. Louis South / I-55

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1 of 5 stars
Saint Louis, Missouri
Feb 21, 2008

Everything was terrible. It was 15 degrees outside, and they had the air on in the lobby and restaurant. Pool was dirty. They lost reservation, and then rebooked it under the wrong name, and we were charged twice for it. The internet was down the entire time we were there. Strange people were running in and out of the pool. There were 30 people in the next two rooms, and the hotel was very short staffed and clueless about anything. When we discovered we were double charged, it took them forever to find our reservation, because they had it under the wrong name. It was a terrible experience and environment, and never once did any of their staff apologize.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mykids97's Summary
Date of Stay: February 2008
Member since: February 21, 2008
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Average price*: $97 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great Hotel”

Holiday Inn St. Louis South / I-55

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5 of 5 stars
Birmingham, Alabama
Jul 10, 2007
1/1 found this review helpful

This is a great hotel. Very nice and clean with extremely clean rooms and a fabulous staff. The only downside is they do not offer a continental breakfast for the budget minded but they do have a full restaurant in the hotel. It is very convenient off I-55 and many restaurants within a few miles. I would definitely stay here again the next time I'm in St. Louis

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
craigboggan's Summary
Date of Stay: July 2007
Member since: December 07, 2006
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Average price*: $97 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“repeat customer”

Holiday Inn St. Louis South / I-55

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5 of 5 stars
Farmington, MO
May 13, 2007
1/1 found this review helpful

This is our favorite place to stay when we need a break. I have 3 children 4-14. We always stay in the holidome and the kids love being able to run back forth from the room to pool/arcades. The restaurant has good food. The staff is very nice. This is a great place to stay if you have kids or if you are a kid at heart.

  • This TripAdvisor Member:
    • Liked — the pools/arcades
    • Disliked — price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOOnthego's Summary
Date of Stay: May 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 24, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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Average price*: $97 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Average w/problems”

Holiday Inn St. Louis South / I-55

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2 of 5 stars
Central Iowa
Sep 12, 2006
0/4 found this review helpful

I arrived very late at this hotel with a reservation. I was not able to check in as the hotel claimed that I have not paid for the room. I told them I paid through Travelocity. I waited around for over an hour while the front desk clerk called to find out the information. Travelocity said that they were going to resubmit the payment to them but I was not allowed to check in until the fax with the payment information came through. Finally after about 1.5 hours, I convinced the front desk clerk to let me go to my room. Needless to say I was very upset and exhausted after a long day of driving.

The hotel was also very picky to make sure they had my driver's license information, make & model of my car, and its license plate number written down. This is the first time that I have ever been asked for such information at a hotel. If I am asked to show an ID, it is only to verify my name. Not here.

The location was good for my stay although I wouldn't imagine many people would want to stay in south St. Louis. The room condition was very average. It was cleaned although not very well. Everything was very old and hadn't been updated in quite some time. It was a long walk to get to my hotel room. The hotel was built very wide instead of building up. The heating and air conditioning worked but was very loud. The curtains also did not block much enough of the light out for me to sleep well.

The breakfast was excellent although it was expensive. I would advise calling the hotel directly to verify your reservation before you show up. I had a 2-day hotel stay and wanted to leave after my poor experience the first night. I was told that I could leave but they would not refund my money. I lost a chunk of money because of this.

  • This TripAdvisor Member:
    • Liked — I think one of the only hotels in South St. Louis
    • Disliked — took 1.5+ hours to check in
    • Tips/Secrets: — Call the hotel directly before you arrive to double check your reservation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
myfrogger's Summary
Date of Stay: April 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 18-24
Member since: February 06, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Business meeting / Event
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Average price*: $97 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“What we expected”

Holiday Inn St. Louis South / I-55

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3 of 5 stars
Peoria, Illinois
Jul 24, 2006
2/2 found this review helpful

The city had just experience a power outage and so the halls and public areas were not very cool. The room had great AC and got icy cold! Ice machines, vending etc were sufficient.

Fantastic location to the interstate. Other reviews said 55 was noisy, but we had no problems with that. It was about a 15-20 minute drive to downtown, Galleria, Loop, Forest park were all about 15 as well. Gas station across from the hotel and pizza within a mile or 2. Waffle house near too.

The website says microwaves and mini-refrigerators in the guest rooms, but you have to request them.

Room was clean and the beds were not broken down and well maintained. Above average bedding for a Holiday Inn I would say.

The parking was good, no problems. You have to register your car when you arrive.

The restaurant was mediocre in quality, but convenient. Very friendly staff in the restaurant.

Front-desk staff weren't so nice, but probably just stressed as they were sold-out from people relocating from the storm.

Absolutely suitable for the rate I got as a travel agent, but if you're not wanting to drive at all, it might not be what you're after. Enjoy St. Louis!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writeonamber's Summary
Date of Stay: July 2006
Member since: July 24, 2006
Was this review helpful? Yes No
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Average price*: $97 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn St. Louis South / I-55

( 3-7 of 9 )
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Holiday Inn St. Louis South / I-55 Address

4234 Butler Hill Road, Saint Louis, MO 63129