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“Best Place” 5 of 5 stars
Review of Hilton St. Louis Downtown at the Arch

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Hilton St. Louis Downtown at the Arch
3.5 of 5 Hotel   |   400 Olive Street, Saint Louis, MO 63102 (Downtown)   |  
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Ranked #25 of 123 Hotels in Saint Louis
Oakland, United States
1 review
“Best Place”
5 of 5 stars Reviewed 2 days ago NEW

The best place to stay in downtown St. Louis! Friendly staff who genuinely want you to have a wonderful stay! They greet you at the start of the day with a "Good Morning!" I can't remember the last time I hear that!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    51
    39
    12
    3
    1
See reviews for
19
33
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Evansville, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a historic hotel with a boutique feel that is centrally located in St. Louis. The staff is extremely friendly and helpful. Our room was updated, with a chic interior. The historical touches like tall ceilings and large windows made it stand out. Several restaurants, bars, and sports venues are within walking distance. Plus the Metrolink station is about three blocks away.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel staff is second to none. From being greeted, check-in, breakfast, and valet. They were helpful, friendly, and respected conversation at breakfast. The room was nice, clean, and a good value.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, Manager at Hilton St. Louis Downtown at the Arch, responded to this review, 2 weeks ago
Dear Charles E R, Thank you for your five star review! We all have smiles on our faces knowing you had a great stay. Thank you for your business and we look forward to your next visit. Safe travels to you and yours.
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Denver
1 review
5 of 5 stars Reviewed 3 weeks ago

We had to find a place to stay on a road trip from Florida to Colorado. We have two dogs which usually eliminates us from many nice hotels. Hilton at the arch was a very clean hotel with super friendly staff. Also it is less than a ten minute walk to the arch. You cannot not see the arch from the hotel, but its location is still phenomenal. If you have dogs, I would say do not hesitate, the staff loves dogs!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, Manager at Hilton St. Louis Downtown at the Arch, responded to this review, 2 weeks ago
Dear Ashley B, Thank you for choosing our hotel and taking time to review your recent experience. We loved having you and your dogs as our guests. We truly enjoy being a pet friendly hotel knowing the little four legged friends are a huge part of your family.
Thank you for your business and we hope to see you again soon in St. Louis. Safe travels to you and yours.
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St. Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room and location were perfect. Within walking distance of restaurants, bars, and night clubs. The service was exceptional and the staff were very friendly. I would definitely stay at this Hilton again.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, Manager at Hilton St. Louis Downtown at the Arch, responded to this review, 2 weeks ago
Dear Tiffany W, Thank you for your Five Star Review! We are delighted you enjoyed your visit to St. Louis and loved our hotel.
We look forward to your next arrival and wish you safe travels to you and yours. Thank you for your business.
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st louis
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a wedding party, we live in the St Louis area but wanted to be closer to the wedding/reception area. This hotel used to be a bank and has lots of remaining character. Our room was very nice, not much of a view but lovely huge windows, extremely tall ceilings. Bed was awesome, linens and curtains were beautiful, very, very quiet. We used the pool, hot tub in the am, very nice, clean and saw a nice little gym as well. We had breakfast at the hotel for convenience sake, typical hotel buffet (overpriced but hey, hotel dining isn't exactly known for good deals) good fresh fruit, potatoes were especially crisp and flavorful, service was quick and attentive. Parking was across the street but easy. In the morning I was surprised to see so many people in the restaurant ( there was a football game and e whole placed was filled with Minnesota Viking fans, very nice folks btw) as the hotel had seemed so quiet the night before. We wouldn't hesitate to stay again if the need arose.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, Manager at Hilton St. Louis Downtown at the Arch, responded to this review, 2 weeks ago
Dear beccawes, Thank you for sharing your experience with the Trip Advisor Community. We are delighted you enjoyed your stay with us. All of us truly enjoyed you are our guest and we hope you will choose our hotel again the next time you stay downtown.
Thank you for your business and safe travels to you and yours.
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White Plains, New York
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has great character, as it was formerly a bank. We loved the vault doors in the lobby.

I had checked in online through the HHonors app before arriving so was able to choose my room - a very convenient process which sped up check in when we arrived.

The hotel is very conveniently located for the arch, and self parking across the street in a manned car park was easy and felt safe. No need to use the valet. Our room was spacious and the bed was comfortable.

Only criticism was breakfast. Quality of food was fine but service was slow. Food was not topped up frequently enough. Perhaps this was due to it being the holidays, but even one more server on hand would have kept everything running more smoothly.

One last tip: the hotel bar seems to close early, but we were recommended to go to the 360 rooftop bar on top of the other Hilton by the ballpark. Definitely worth a visit for great views of the city.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, Manager at Hilton St. Louis Downtown at the Arch, responded to this review, 2 weeks ago
Dear LaineyLou81, Thank you for taking time out of your day to review our hotel. We are pleased you enjoyed your stay with us and we appreciate your feedback. Please accept my sincere apology that breakfast was less then excellent. We take all our feedback seriously and I shall address my team.
If I may be of additional assistance to you please feel free to contact me. mark.sugars@hilton.com
Thank you for your business and we hope to see you again in St. Louis. Safe travels to you and yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton St. Louis Downtown at the Arch

Address: 400 Olive Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Romantic Hotel in Saint Louis
#31 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis Downtown at the Arch 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Located in the Heart of Downtown St. Louis, Missouri is the historic Hilton St. Louis Downtown hotel at the Arch, a boutique hotel in the city. The Hilton downtown Saint Louis hotel is situated at the corner of 4th and Olive Street within walking distance The Gateway Arch, America's Center and the Historical Laclede's Landing . Also just blocks away is Busch Stadium – home of the St.Louis Cardinals , as well as The Edward Jones Dome , where the NFL’s St. Louis Rams play their home games. Our Saint Louis hotel's location is less than 15 miles from Lambert International Airport and central to many of the city's premier attractions. This guarantees the perfect location for business meetings, weddings, social functions or a simple urban getaway. ... more   less 
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Also Known As:
Hilton St. Louis Downtown Hotel Saint Louis
Hilton Saint Louis
Saint Louis Hilton

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