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“GREAT STAY” 5 of 5 stars
Review of Hilton St. Louis Downtown at the Arch

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Hilton St. Louis Downtown at the Arch
3.5 of 5 Hotel   |   400 Olive Street, Saint Louis, MO 63102 (Downtown)   |  
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Ranked #24 of 124 Hotels in Saint Louis
BALLWIN
1 review
“GREAT STAY”
5 of 5 stars Reviewed 2 days ago NEW

Great stay. Johnathan at the desk was AMAZING! The rooms were very clean the staff was great and the new look of the hotel fits very well. We were here for a family party and they made the experience well worth it. Thanks to everyone for making our stay great.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    38
    24
    9
    2
    1
See reviews for
11
18
2
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Kansas, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Loved my stay here! I had a very clean room, nice fitness center with good modern equipment. The food was good but a little pricey for what you get. Bar staff was fairly friendly. Conference facility was very nice and comfortable.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was beautiful and clean. The lobby takes you to a beautiful place from the past and the rooms are totally modern. The lobby is marble with inlays of metal (brass). The ceiling has gorgeous crown molding that has to be hand painted. The old turn-style doors and updated bar area marry the present and the past seamlessly. The location was perfect. I could see part of the famous arch as I stood at the door of the hotel. I will stay here again.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hilton Downtown at the Arch two thumbs up!! Seriously ...if I had a third hand I 'ld give them three thumbs up!! My family and I really enjoyed our stay there. This hotel is very clean and cozy. As a matter of fact, we spent a majority of our time there down in the lobby. Everyone there was wonderful...their front desk employees were very helpful and very friendly, they made us feel like they were excited we were there! They were so friendly that they offered to take pictures of our family...we love this hotel!

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel a couple times during slow season, and enjoyed it. The Hilton St. Louis Downtown was packed for the MLB play-off games so I was able to experience it during the busy season, too. Overall I was pleased. The guys at check-in were great. I had been pre-assigned a room that was no longer available, but they tried to help out. The bellman didn't seem to want to be there, but was helpful with our bags. I was very pleased with the room, but disappointed that they didn't clean it. As I left that morning (around 11) I spoke with the housekeepers as they were finishing the room next door. They saw me leave but didn't clean it. We made do with the remaining one towel, but it wasn't Hilton quality. As I shared this with the young lady at check-out and she said that she'd pass it on to housekeeping. The hotel is very nice and I liked my room, but no one seemed to want to be there except the folks at the front desk at check-in.

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This didn't measure up to other Hilton properties I've stayed at. Bar closes early. Staff is only so-so. Great location, though. And 24 hour access to jacuzzi and fitness center. To put this in a nutshell, it felt kind of 'phoned-in', like this was a Hilton property but wasn't trying very hard. Also the lobby is a huge area that has no private spaces -- it's smaller and from the bar or the restaurant you can look at everyone and everything. Felt kind of cold.

  • Stayed October 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Front the bellhop at the curb to the front desk staff, we were treated like welcome guests. The breakfast was top rate and easy to get in and out of. The bar was very accessible and fun. Clean and quiet and close to all.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton St. Louis Downtown at the Arch

Address: 400 Olive Street, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Business Hotel in Saint Louis
#30 Romantic Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Louis Downtown at the Arch 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Located in the Heart of Downtown St. Louis, Missouri is the historic Hilton St. Louis Downtown hotel at the Arch, a boutique hotel in the city. The Hilton downtown Saint Louis hotel is situated at the corner of 4th and Olive Street within walking distance The Gateway Arch, America's Center and the Historical Laclede's Landing . Also just blocks away is Busch Stadium – home of the St.Louis Cardinals , as well as The Edward Jones Dome , where the NFL’s St. Louis Rams play their home games. Our Saint Louis hotel's location is less than 15 miles from Lambert International Airport and central to many of the city's premier attractions. This guarantees the perfect location for business meetings, weddings, social functions or a simple urban getaway. ... more   less 
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Also Known As:
Hilton St. Louis Downtown Hotel Saint Louis
Hilton Saint Louis
Saint Louis Hilton

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