The Parkway is a very nice hotel. It's just about a two block walk through the medical school campus to get to the metrolink train. It's a nice walk, well lit, with foot traffic all hours of the day and night. The hotel is attached to an Applebee's and immediately across the street there's a Panera Bread (for some reason the chain is called St Louis Bread in this city). Other shops and restaurants are within sight and it's an easy train ride into the downtown convention center area or out to the airport.
The hotel lobby has plenty of comfortable couches. A real fire burning in the fireplace drives away the chill. There is coffee, tea, and fresh-popped popcorn. The breakfast was very popular - lots of choices for basics like cereal and nice hot foods in buffet trays. There isn't a business center, per se, but there are two PCs in the lobby with black & white printers that are free to use - I was so happy to have that. The desk staff had paperclips and staplers, and offered to help with faxes.
The staff were all friendly and tremendously helpful. I arrived in the morning for a conference being held downtown. The desk clerk immediately looked to see if she could check me in (even though the sign on the counter plainly says "check in 4:00pm) - but since there wasn't a room available yet, she offered to hold my bag so I could get started with my day. Similarly, on my last day, I checked out early and again they offered to hold my bag so I didn't have to haul it around town.
The room was spacious, the bed was comfortable, the desk was a good work-space, the lamps were bright, the clock radio and TV worked perfectly. The thermostat was easy to figure out. There is wifi in the lobby - there isn't wifi provided by the hotel in the room (but I was on the 2nd floor and close enough to pick up signal from the Applebee's next door). My room had a huge walk-in shower with no bathtub. This was fine with me, and can be plus if you have accessibility concerns, but you should ask if you have a preference one way or the other. Also, in addition to the normal "do not disturb" tags, the room also had a hang-tag that says "Pet in room - please do not enter." I wasn't traveling with my pet, but as a pet owner who often has trouble finding places that will welcome my dog, I see this as a huge potential plus.
Now for the details... This is a good hotel that could be a great hotel with attention to extra little details. The hotel name is on the front desk wall in metallic letters but the "i" in "St. Louis" has disappeared. In the room, the digital alarm clock was missing its plastic face-plate around the display (the kind that identifies what each little light means: AM, PM, alarm, etc). There was no shower curtain in my bathroom - at first I assumed it was absent on purpose because it was an accessible walk-in shower, but on the second day housekeeping hung one up so I think it was an oversight. There are two toilet paper roll dispensers, but one roll wouldn't turn. The room's guide folder has specific instructions for how to identify and use the ethernet provided in the room, but there was no ethernet cable (I crawled under the desk to make sure). There were only two pillows provided on the king-sized bed, and one was lumpy. Really, really lumpy. None of these things make-or-break a stay, and most can be fixed, but I am a detail-oriented person and things do add up.
These are the reasons this hotel got 4 marks instead of 5. But it really was a nice place to stay and I WOULD recommend it. (Also - during the Missouri Valley Basketball "Arch Madness" tournament, the hotels by the Arch are filled to the brim with shouting, cheering, partying basketball fans. My friends who stayed at the conference hotel by the Arch had a terrible time with noise and disruption, while I slept peacefully at the Parkway.)
- Official Description (provided by the hotel):
- The Parkway Hotel, only 5 minutes from downtown St. Louis. With 217 guestrooms, they provide the customer service that will always make your stay a comfortable and pleasant experience. As their guest, you will enjoy complimentary hot breakfast, popcorn, fresh baked cookies, 24 hour coffee and fresh fruit. The St. Louis Metro Link station is 1 block from the Hotel. It provides inexpensive transporation from Lambert Airport and throughout the city. The Parkway courtsey shuttle is also available. It travels within the Central West End. Sign up for the Parkway shuttle is located at the Parkway's front desk. The Central West End consists of 6 blocks of restaurants and cafe's nestled among art galleries, antique and speciality shops. The Parkway Hotel is adjacent to Forest Park, St. Louis Zoo, Muny, Jewel Box, Washington University School of Medicine and Barnes/Children's Hospital.The Parkway Hotel, the Affordable Luxury Hotel, is the perfect hotel whether you are traveling for business or pleasure. ... more less
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- Also Known As:
- Parkway Hotel Saint Louis