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“Beyond Expectation” 5 of 5 stars
Review of Hampton Inn - St. Louis Downtown at the Gateway Arch

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Hampton Inn - St. Louis Downtown at the Gateway Arch
3.0 of 5 Hotel   |   333 Washington Avenue, Saint Louis, MO 63102 (Downtown)   |  
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Double HHonors Points
Ranked #7 of 123 Hotels in Saint Louis
Mays Landing, United States
1 review
“Beyond Expectation”
5 of 5 stars Reviewed May 17, 2014

The hotel is centrally located in St. Louis and is everything that you expect from a Hampton Inn, including cleanliness and service. The staff is exceptional, we checked in early and set off to see the sites of the city. The front desk clerk gave us directions, distance and travel time; where it was possible to walk and suggested appropriate travel arrangements. We HIGHLY recommend this hotel. It should be rated 5 Star!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear Elizabeth S,

Thank you, thank you for your awesome comments. We do appreciate it. We work hard, daily, to bring cleanliness and friendliness to each guest. Thank you for the recommendation and please come back, yourself!
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841 reviews from our community

Traveler rating
    510
    243
    71
    11
    6
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264
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Blue Ridge, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 16, 2014

Hotel is located less than 2 blocks from the Arch. Also located less than 1 full block from the casino. Only negative was the street construction going on during this visit. Sidewalks were hard to navigate. Only had to drive 5 blocks to get to the Budweiser brewery to see the Clydesdales. All in all, it was a good trip and very pleasant stay.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear Rebecca H,

We were glad to have you stay with us and hope you will return, when in the area. Did you go through the Lumiere Link? It is a well lit, carpeted, moving sidewalk tunnel that takes you right into the casino; located across the street from our property. Unfortunately, there is a lot of construction in the area. St. Louis is improving for our visitors! You will have to come back when the Arch Grounds are complete. It is going to be fantastic. Leslie Varney
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Anderson, United States
1 review
5 of 5 stars Reviewed May 16, 2014

Hotel was very clean and staff was awesome. Convenient to the Arch, within walking distance. Great restaurant and bar onsite with outside seating. Pool area is indoor. I've been to Hamptons I didn't like because they weren't clean but this one was very clean. Bed was comfy too.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 16, 2014

Stayed for two night in April 2014 for business. Staff friendly, room comfortable, breakfast decent. However, the bathtub was FILTHY!!! The area seems to be a bit isolated, so I'm not sure if I'd feel comfortable walking by myself late at night. Overall it's an OK Hampton Inn. I felt the rate was a bit overpriced. Would like to try other Hilton group hotel next time.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear Yo K,

We don't want to be an "OK Hampton" in your eyes, we want to be an AWESOME Hampton. I would like to send you a VIP Pass (1 comp night) to return and give us another try. Please send you mailing address to varney@raymondteam.com. I am passing your comments on to our Housekeeping supervisor - a dirty tub is unacceptable! We are in a great location but I can empathize with your concern of walking around downtown by yourself. Again, we hope to have you back and thank you for the feedback!
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New Mexico
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 15, 2014

From the moment I walked into the hotel and was greeted by 4 or 5 different employees, to the following morning when needing to make a few copies for a business meeting, and each employee passing me by asked if I needed assistance, I don't believe I have ever experienced more friendly and courteous staff at any hotel, expect maybe at a Ritz Carlton. This Hampton Inn location does its franchise proud, and its city as well. Definitely will stay here again when returning to St. Louis, location is top notch as well.

Room Tip: Room 1714 had wonderful views of the ARCH.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear pagriego,

Well thank you for feeling like we were "Putting on the Ritz" :) We Love Having You Here! If you have other business travelers to steer our way, please do! Let me know at varney@raymondteam.com when you believe you will return. Thanks for the review! Leslie Varney
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Memphis, Tennessee
1 review
5 of 5 stars Reviewed May 15, 2014

We stayed at the Hampton Inn for two nights in May and it was an all around great experience! Every single staff member we spoke with the entire stay was friendly and helpful. The hotel is walking distance from everything downtown and had great views. The breakfast was good and it's always great to have hot coffee available at any time in the lobby. We're coming back to STL in June and we will be staying here again! If you want to find a downtown hotel in STL with great customer service, this is it!

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear Rachwhitaker89,

We await your return. Email varney@raymondteam.com and let me know your check in date, please! Also, please mention what you will be doing while staying with us. We will greet you with a smile and assist in any way that we can. Leslie Varney
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Kokomo, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

We found only two weaknesses: 1) the elevators are slow and 2) the convenience store items have ridiculously inflated prices. Don't buy anything there; walk a few blocks toward Busch Stadium to variety/drug stores downtown. Prices there are still too high, but they are half as much as Hampton's.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvarney1, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review, May 20, 2014
Dear Patricia J,

I can understand your frustration on both of the points that you made. We have 17 floors, here, and when we are sold out - the elevators can arrive very slowly. Our Suite Shop prices are comparable to hotel gift shop pricing. May be a little over-priced, but it is here for the guests' convenience. Our Suite Shop is open and available 24 hours a day. We do appreciate your comments and are always here to serve. We hope you will return! Leslie Varney
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Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Address: 333 Washington Avenue, Saint Louis, MO 63102
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Louis
#8 Romantic Hotel in Saint Louis
#9 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn - St. Louis Downtown at the Gateway Arch 3*
Number of rooms: 190
Official Description (provided by the hotel):
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from the Edward Jones Dome, one block from Laclede’s Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals is only a short walk, or a quick trip on the Metro Link.The Metro link, St. Louis’ light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 
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Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn

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