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Hampton Inn - St. Louis Downtown at the Gateway Arch: Traveler Reviews

3.0 of 5
333 Washington Avenue, Saint Louis, MO 63102 (Downtown)
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Hampton Inn - St. Louis Downtown at the Gateway Arch
Ranked #9 of 119 hotels in Saint Louis
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439 reviews from our community

Traveler rating
    263
    126
    41
    6
    3
See reviews for
Families
128
 
Couples
120
 
Solo
17
 
Business
70
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Indianapolis
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Service!”
4 of 5 stars Reviewed December 19, 2012

Nice hotel, very conveniently located walking distance to the arch and many restaurants. Front desk staff very friendly and making sure to please us. We were given a room on the 15th floor facing the arch. All amenities well explained. Rate for very nice hotel parking is not high considering it's downtown. We've paid much more in suburban Clayton. Directions to a spot we wanted to go to were clear. We had trouble with the key and got another that worked, but that night had trouble again. Called the front desk (there's a phone in the hall!) and they sent someone up right away, only to discover it was a minor problem with the door itself, which they fixed very quickly. Many apologies. The room was very clean and comfortable, many towels in the bathroom. I found the small pillows uncomfortable, but that's a matter of sleep style and preference, as my spouse was fine. There is a refrigerator in the room right next to the bed, so we unplugged it so we didn't have to listen to the humming at night. Breakfast area was very neat, with cheerful greeters and staff ready to help with anything. (In fact, staff all over the hotel always greeted us cheerfully.) I'm a biscuits and gravy with sausage person, but found the gravy and sausage not to my palate. But there was cereal, fresh fruit, yogurt, waffles, boiled eggs, scrambled eggs, seasoned potatoes, pastries, bagels, english muffins, and more to pick from. I will definitely return to this location!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mooresville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Awesome”
5 of 5 stars Reviewed December 11, 2012

Checked in after 6pm as an Honors Member and all room requests were met. Asked if we can get a great view of the arch and was upgraded to the top floor corner room facing the arch at no additional charge. Front desk was very helpful with dinner suggestions and directions. They even remembered your name when coming in and out. Nice pool and workout room. Right acroo from LaCledes Landing, Arch and The Rams Domed Stadium. Best location and great price. AAA rate for two under $100 per night. Free Breakfast in the morning. Will return!!!
Stayed first weekend in December 2012---Mooresville, NC

Room Tip: Arch side rooms are fantastic
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delmar, Maryland, United States
1 review
“Great customer service makes this hotel a stand out”
5 of 5 stars Reviewed December 10, 2012

This is the first time I am publicly writing a review of any hotel therefore take this as a well deserved review. My wife & I had a business seminar to attend and choose to stay here based on the best value. The people at the front desk were exceptional in answering questions, giving directions, and giving their opinion and recommendation on restaurant choices. Every time we passed an associate they greeted us, everyone was friendly. The hospitality industry is very subjective based on individual experiences but I can confirm this hotel will be a great stay and you will be glad you choose to stay here. We will be here again when in St Louis.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Perfect!”
5 of 5 stars Reviewed December 8, 2012

This is a great hotel! It's within walking distance of the arch and Edward Jones Dome along with shopping and restaurants. The downtown area is a lot of fun. The service and hotel bar were also very nice.

Room Tip: Get an arch view room, it's totally worth it!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Customer Service”
5 of 5 stars Reviewed December 7, 2012

I am a Hilton Diamond member for years and have never written a review but wanted to this time.

Reception staff were great and demonstrated professional attention and gracious hospitality.

Cece was very friendly and Portlan was GREAT with his attitude, professionalism and customer service was very high (STAR).

Hotel is clean and surrounded with lots to do.

Room Tip: view over interstate and water is nice
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn
Address: 333 Washington Avenue, Saint Louis, MO 63102
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Saint Louis
#8 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from the Edward Jones Dome, one block from Laclede’s Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals is only a short walk, or a quick trip on the Metro Link.The Metro link, St. Louis’ light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 
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Hampton Inn - St. Louis Downtown at the Gateway Arch
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