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Drury Plaza Hotel at the Arch: Traveler Reviews

3.0 of 5
2 South 4th Street, Saint Louis, MO 63102
Hotel amenities
Drury Plaza Hotel at the Arch
Ranked #5 of 119 hotels in Saint Louis
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703 reviews from our community

Traveler rating
    482
    179
    35
    6
    1
See reviews for
Families
268
 
Couples
176
 
Solo
35
 
Business
85
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Urbana 12”
5 of 5 stars Reviewed March 14, 2013

I went there with a group from my church for the Urbana conference that takes place every 3 yrs. The staff was excellent at handling the big crowds from the conference and the fact that they served breakfast and lunch was a big plus for me and my crew. The walk to the stadium was not that far away and worth it for the food. The rooms were very nice and the facilities were always excellent. This hotel definitely super-ceded my expectations and made my stay in St. Louis memorable. Not to menition the fact that the MS River and the Arch were out my back window!

Room Tip: Choose a room on the back side for better views of the Arch and river.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Reeks of stale smoke”
3 of 5 stars Reviewed March 14, 2013 via mobile

Very dated. In desperate need of an upgrade especially for the amount of money per night. Everything seemed clean. The overwhelming stinch of stale smoke is what did it for me. Did not get any sleep due to the horrendous smell and bed pillows were very uncomfortable. Still in shock at how dated it was. There were popcorn trails all throughout the halls and elevators. *Can you please fix the STINCH!!!!!!*

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, Manager at Drury Plaza Hotel at the Arch, responded to this review
April 2, 2013
Thank you for completing a review on TripAdvisor! It is from input from our guests that we have the opportunity to review, evaluate & improve our product and services.

We want to always exceed our guests' expectation. I am so sorry that we did not succeed during your stay in providing that experience. During any stay, please contact our guest services agent immediately upon encountering any situation that does not meet your expectation. We want to correct situations as they arise, while our guests are present, so that may go away with a positive and memorable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rural Valley
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“awesome location”
5 of 5 stars Reviewed March 8, 2013

Last time in St. Louis I stayed at the Hampton. Decided to try something different this time. The Drury was an excellent choice. Great location right at the arch. One block from the park where you can get an awesome picture of the courthouse in front of the arch. Both meals were great. Evening meal had chicken tenders, hot dogs, mac n cheese, nachos, and more.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, illinois
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Great place, great location, great service!”
4 of 5 stars Reviewed March 8, 2013

My Husband and I chose this hotel because of it being a Drury Inn and it was in a great location. The arch, the old courthouse, the old cathedral, and the baseball stadium all within a block of the hotel. The Anheuser Busch Brewery, the Basilica, and the Science Museum were a short drive. We were not disappointed!

Parking in the building is limited and does cost extra but once you check in and if you get a parking pass that pass is good for the length of your stay. So you don't have to worry about taking out your car and not getting a spot when you return.

It is a very nice looking, well kept hotel. The first floor reception area is very inviting with many chairs, couches, gas fireplace, all day coffee, soda, and popcorn. They even have a decent Italian restaurant in the same building.

Even though we did not partake in their happy hour, that is at no extra cost, it is a great offering, and if we had kids it would even be better. They offered 3 alcoholic drinks per adult, the food bar had hot dogs, mac & cheese, baked potatoes, chicken nuggets, chips and salsa, and chili.

Their breakfast offered pancakes, sausage patties, eggs, potatoes, toast, cereal, donuts, fruit, juice, coffee, etc.

The rooms are decent size, we had a king bed and had plenty of room to spread out. Our room had a microwave and refrigerator and flat screen tv. The decor was nice, dark cherry wood, clean, good condition. The baths were also updated and clean. We were very comfortable.

The pool area was also nice and clean. The pool was not large and the deepest point was about 5ft but it was a nice perk along with two hot tubs in the pool area.

We came to explore St. Louis and that we did, even though a snow storm came through and the whole city shut down one of the days we enjoyed reading by the fire, had a nice swim, and enjoyed a pizza at the italian restaurant.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Midwest City, Oklahoma
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“they almost got it right”
3 of 5 stars Reviewed March 7, 2013

Classy, sophisticated, great location, parking ramp, nice/helpful employees, impressive room. I loved everything about my stay (even the room price made me happy), with the exception of one big thing. The coffee maker, and the coffee packets are on the bathroom sink...where people brush their teeth. I started to make coffee in the morning when I noticed the coffee packets, sweetener, and the caddy they were held in were covered in someone's toothpaste splatter. Keep in mind that I haven't brushed my teeth there yet. I am getting nauseous just recalling it. The impressive bathroom has granite and marble from floor to ceiling, but it means nothing if it doesn't appear to be cleaned properly. Ick.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by winenotwhine for Saint Louis
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, Manager at Drury Plaza Hotel at the Arch, responded to this review
April 2, 2013
Thank you for completing a review on TripAdvisor! It is from input from our guests that we have the opportunity to review, evaluate & improve our product and services.

We want to always exceed our guests' expectation. I am so sorry that we did not succeed during your stay in providing that experience. During any stay, please contact our guest services agent immediately upon encountering any situation that does not meet your expectation. Thank you very much for your feedback on the placement of the coffee amenities. This is certainly an item that we need to look at further. We want to correct situations as they arise, while our guests are present, so that may go away with a positive and memorable experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Drury Plaza Hotel at the Arch

Also Known As:
Drury Plaza Hotel St Louis
Drury Plaza Saint Louis
Address: 2 South 4th Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Saint Louis
#5 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When we say “by the arch”, we mean it. This hotel is around the corner from the arch and only a few blocks from Busch Stadium, the Washington Avenue loft district and more. Drury Plaza Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. ... more   less 
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