I was able to get an incredible rate on this hotel for two double rooms during Mardi Gras weekend. I had been told the hotel is a little out of the way for downtown, but I didn't mind much since the rate was so good, and the TripAdvisor reviews of the hotel seemed generally very positive.
I have to unfortunately admit that I was a little disappointed with my stay here. I'd say what ended up being the most disappointing, and rather painful, was the bed. Through the night, I seemed to sleep relatively fine, but the next day, both the person who stayed with me and I woke with fairly severe back pain, which didn't even start subsiding until the afternoon. We had rooms 401 and 402, the former being mine and at the end of the hall. The rooms were particularly drafty, and in mine, one of the beds sits directly next to the window, where I slept, and where I was feeling gusts of wind throughout the evening. The vent, as well, when the heater would click on, sounded like a helicopter. It was awkwardly shaped, but considering how old the building is, there is little that I think could have been done. The window in the bathroom of 401 was very drafty, and the water pressure was just so-so.
For the most part, the staff is very friendly. We arrived late on a Friday night. Now, this is NOT a big hotel. Registration is a small desk with a person sitting behind it. When we arrived, the woman in charge was off handling some problem, so the bartender on duty was manning the desk. He was super-friendly, nice, and fun, which I suppose a good bartender always is, but was unable to help us. After about 10 minutes, the attendant returned, and helped us out. Servicewise, the hotel did a great job - the employees were fairly sparse, but generally very accommodating and friendly. The only real kink in the service was at checkout. I had maybe 10 minutes earlier accessed the internet from the room, which is free if you're a rewards member. However, when I gave the attendant my account number, he was willing to take $10 off the apparently $15 charge, but not the full amount. When I persisted, explaining that over the whole weekend, I had signed on for the first time about 10 minutes earlier just checking email, he eventually relented, and took the charge off, so as a rewards member, I did get my ten minutes of free internet. He ended up driving a group of us to the train station and everyone thought him very friendly. They were very nice in letting us stay about an extra hour and a half past checkout time.
The hotel in all was for me a bit disappointing, maybe just because I expected more. It is a small hotel with few amenities. (Craving a 7-Up at about midnight, the only option was a gas station 5 blocks away, ie., no vending machines and no room service.) Sadly, I wouldn't choose this hotel again. There a lot of hotels downtown that are very affordable in better locations with greater amenities. If you're looking for a smaller, quieter hotel, slightly out of the way, this may be the right fit for you. The folks I was traveling with voted 2-2.5 stars, but I'm rounding it up to 3. It didn't work for us, but might be better for others.
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- Also Known As:
- Omni Hotel Saint Louis
- Omni Saint Louis
- Saint Louis Omni