Check in is different as it is done with a standard level desk with guests seated in wingback chairs. A nice touch from others. This hotel is an historic building with fabulous woodwork throughout. Grand hotels such as this glow with a patina that just keeps getting better with age. The service staff is also from that bygone age from the concierge to the bartenders and servers, who actually want you to be happy. I was happy enough to join the rewards program.