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Embassy Suites St. Louis - Downtown: Traveler Reviews

3.5 of 5
610 North 7th Street, Saint Louis, MO 63101
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Embassy Suites St. Louis - Downtown
Ranked #11 of 119 hotels in Saint Louis
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220 reviews from our community

    Trip type
Traveler rating
    132
    68
    12
    6
    2
Date Rating
Albuquerque, New Mexico, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent Value in Downtown St. Louis”
5 of 5 stars Reviewed November 16, 2012

I stayed in this hotel for a baseball trip in St. Louis in September and was not disappointed! Staff was very friendly, the suites are very nicely appointed, and the breakfast was excellent! The walk to Busch Stadium was very easy, as was the walk to other downtown attractions. Another good thing about this property is that it is within one block of the MetroLink Convention Center Station, which is a great transit option from the airport! The Embassy Suites St. Louis will be at the top of my list if I return to St. Louis!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jason B about Embassy Suites St. Louis - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Beautiful Renovation”
4 of 5 stars Reviewed November 11, 2012

My fiance and I stayed at the Embassy Suites October 28, 2012, and the employees were very helpful and knew the area well. We arrived in time for the manager's reception, and Robert was a great bartender, despite what the candle ladies wrote about him (you know who you are!). Robert knew the area well and filled us in about the Loop, so hopefully we can staty longer next time and visit that also. The hotel is a beautiful renovated department store, and the rooms were very nice with high ceilings. The only downfall was not being able to order breakfast after 9:00 am and had to go somewhere else, and althoug we missed the free breakfast, we should have been able to order off a breakfst menu until 10:30. Valet parking is worth the money, and when we left a phone in the car, the parking attendant gladly went to get it for us.

Room Tip: There is a little noise from the downtown area, and you could hear the train, but I am used to that...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MissMargie19 about Embassy Suites St. Louis - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Nice Room Poor Food”
3 of 5 stars Reviewed November 11, 2012

I was in St. Louis for pleasure and stayed here for 2 nights, Thursday and Friday. The room was very spacious and the staff was very nice and helpful. They were very helpful with getting a cab when we needed one. I liked layout of the hotel, the breakfast area was on a different floor then the main floor. Most hotels have it near an exit area which makes it cold in the winter and busy with outgoing traffic and the dinning area was very spacious. Their workout room is very modern with multiple cardio machines, weight machine, free weights, stabily ball and weight balls. The pool looked nice I just didn't use it. All areas were very clean. Breakfast was not so good. The eggs must have been from powder or something they did not seem mixed enough. The pancakes had no flavor and were hard. The muffins were hard. The orange juice was watering and coffee in your room is better then the resturant.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Gypsyronin for Saint Louis
Ask Gypsyronin about Embassy Suites St. Louis - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wade T, Director of Sales at Embassy Suites St. Louis - Downtown, responded to this review
November 19, 2012
Dear Gypsyronin,

Thank you for staying with us and for taking the time to review our hotel on TripAdvisor. It is the valuable input from guests like you that allow us to continuously improve the services we provide.

We appreciate your positive feedback and are pleased you enjoyed our facilities. It appears however that your breakfast experience was less than desirable and we take your comments to heart. Although many of our guests have been quick to compliment our complimentary breakfast, we apologize that this was not a highlight for your stay. We have shared your comments internally with our entire team and will strive to ensure our future guests will continue to enjoy freshly prepared breakfast each day.

Again, thank you for allowing us to serve you. We look forward to welcoming you back when your travel plans include St. Louis.

Best regards,

Wade Thompson, Director of Sales & Marketing
Embassy Suites St. Louis - Downtown
Phone:(314) 678-2903
Email: Wade.Thompson@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Enjoyed my stay”
5 of 5 stars Reviewed November 8, 2012

I stayed at the Embassy Suites for a business meeting. I was very please with the spacious rooms and the customer service. I enjoyed being close to activities downtown. The breakfast and lounge area was pleasant.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JudyMeier about Embassy Suites St. Louis - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
139 reviews 139 reviews
31 hotel reviews
Reviews in 53 cities Reviews in 53 cities
41 helpful votes 41 helpful votes
“Pros and cons for mid-week tourists”
4 of 5 stars Reviewed November 7, 2012

This is a very stylish Embassy Suites, the most stylish we have stayed in. It occupies 4 floors of an old department store building downtown and has been furnished in a pleasingly modern and light style. Reception was smart, friendly and helpful. Our room, a corner suite, was light, spacious and well furnished. It has the usual sink/microwave/refrigerator - but (as now with all Embassy Suites) no cutlery, no crockery, no kitchen towels, no corkscrew/bottle opener (though one was supplied on request), so this seems to be for show not useful. The coffee maker made dreadful coffee (much worse than the old coffee makers in ES) and mugs have been replaced with paper cups.
The "Atrium" bar/breakfast/restaurant is a double height area and buzzing during the management reception, but afterwards, as a restaurant and bar it was soulless, despite good service. And the restaurant food was dull. Happily there are lots of nearby places to eat.
Breakfast: the usual complimentary breakfast, but during the week it finishes serving at 9.00am, not well suited to people like us on a leisure break. And coffee service also finished at 9.00am.
I guess Embassy Suites is firmly positioned during the week for business travellers.

Room Tip: As always in Embassy Suites, the corner suites are best and worth a bit more money because they are...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by BarrieLV for Saint Louis
Ask BarrieLV about Embassy Suites St. Louis - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites St. Louis - Downtown

Address: 610 North 7th Street, Saint Louis, MO 63101
Phone Number:
Region: United States > Missouri > Saint Louis
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 119 hotels in Saint Louis
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites St. Louis – Downtown hotel in Missouri is conveniently located in the historic Laurel Building in the heart of downtown St. Louis across the street from America's Convention Center and the Edward Jones Dome - home to the NFL's St. Louis Rams. With easy access from I-70, I-64, I-44 and I-55, our Embassy Suites hotel is the centerpiece of the exciting new Mercantile Exchange District currently under development. Lambert St. Louis International Airport is only 14 miles away and the MetroLink light rail systems Convention Center station is less than a block away. ... more   less 
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