We only stayed for one night, but this is about the tenth time we have stayed here. We live two hours away and love to visit St Louis!!! I have never had a bad experience here. Front desk was courtious as was the bell hops. We stayed in the North Tower, newly renovated. Yes, they are small rooms but we only sleep there. We had a great view of the Arch and the river. We will be back.

I spent 4 nights at the Millennium Hotel from May 12 - 15, 2005 and I had a great experience. I was so concerned by the negative reviews posted that I even made a simultaneous reservation at a second hotel as a back-up. I am glad that I ended up canceling that other reservation.
The Millennium is attractive, bright and open, with a beautiful lobby and fantastic views of the Arch.
I also found the criticisms of the staff to be unfounded. Every hotel employee I met was very pleasant and helpful including the front desk, bellmen, concierge, wait staff, room service and housekeeper.
My room was on the seventh floor in the north tower and had a great view. It was clean, attractive and fully functional. I happen to like modern furnishings, and it was tastefully done even if it’s not your style.
Please don’t be discouraged by the negative comments. I am a pretty seasoned traveler and the Millennium exceeded my expectations.
I rated it 5 stars for the value and quality of amenities for a hotel in its category. Additionally, I stayed there during a busy conference of 2,500 attendees and the hotel maintained high service standards throughout.
I should add that since I stayed in the north tower, I cannot say if south tower rooms are similar.

This hotel is old and outdated. Rooms were small and filthy...bathroom was small and moldy. Felt like we were in minimum security prison the way it is layed out. Only good thing is 1 block to Busch Stadium. 1 night was plenty, needs updating badly.

Seriously, the worst hotel I have stayed in since I got stuck in a zero star Days Inn in the middle of Arkansas about 10 years ago. Dirty worn out rooms. Dirty worn out bedding. Did I mention the whole room was dirty and worn out? The lobby is nice looking. Maybe I should have camped out there?

Would never stay here again. Would never recommend it to anyone.