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“EXCEPTIONAL STAFF!!” 4 of 5 stars
Review of Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue

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Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue
2.0 of 5 Hotel   |   5823 Wilson Avenue, Saint Louis, MO 63110 (The Hill)   |  
Hotel amenities
Ranked #64 of 123 Hotels in Saint Louis
Garden Plain, Kansas
1 review
1 helpful vote 1 helpful vote
“EXCEPTIONAL STAFF!!”
4 of 5 stars Reviewed July 5, 2014

We have had to make several trips to St. Louis recently, and have stayed at this motel each time. All of the staff work very hard to make sure you are comfortable. They are extremely nice, and very helpful. Tori and Brittany at the front desk are the sweetest ladies you will ever meet!!! They treated my family as if we were close friends, and genuinely cared about us! We will definitely stay here on our future trips to St. Louis!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, July 7, 2014
Dear Valued Guest,

We thank you for reviewing our property. I agree, we truly have an exceptional staff. They will be glad to know you enjoyed your stay. All of our employees like to know that they do a good job to please every customer. Safe Travels, and hope to see you again soon at the Red Roof Inn Plus.

Callie Withers
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
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    51
    39
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    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

Tori, Tasha and Tonia thank you for everything you did to make our stay so memorable. Perfect location close to all attractions and out of all the craziness of fair at St Louis. This made our trip fantastic.
Anyone thinking about staying here should book now before someone else gets your room. Next time we will upgrade to a premium room.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, July 7, 2014
Dear Valued Guest,

The staff was SO excited about your review. Thank you so much for reviewing our property. It really is a great location, for enjoying all St. Louis has to offer. Please be sure to come back and see us, just call ahead of time and we will definitely save a room for you.

See you in your future travels,

Callie Withers
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burkburnett, Texas
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2014

The beds were quite comfortable. The rooms were modern and clean. The staff was very friendly when we checked in, and the AC worked well. We noticed a couple of ants in the bathroom, but that was really the only negative. Overall, it was a good value and we were able to get a good night's rest.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, July 7, 2014
Dear Valued Guest,

Thank you for taking the time to review our property. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the
previous one.

Sincerely,

Callie Withers
Front Office Manager
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Tallahassee, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

Stayed at this property during a three day trip to St. Louis, mostly to go see Busch Stadium. Had a King Superior Room, which was clean, spacious, and accommodating. Similar to others who have recently posted, Tori and Brittany were extremely nice and accommodating. As someone who has worked in customer service (and managed hotel-like summer housing), I appreciated their friendliness and professionalism, and it should not go unnoticed. The rest of the staff seemed friendly and helpful as well but our interactions were short and I didn't get their names.

Bed was average at best, nothing overly comfortable, but also not unbearable. Room had a desk, which was nice. Also, stayed on the third floor, but there is an elevator and the staff allowed me to use one of the housekeeping carts to move our stuff to the third floor.

Stadium is a few miles away (took us about 10-15 minutes even around 4:30pm CST). There is a nice, huge park (Forest Park) just miles away and we learned late on our last night that "The Hill" has some of the best food you'll ever have. I was told to go to Bartolino's (literally within walking distance) and get the Toasted Ravioli. It was closed by the time we got home from the game, so hope you get a chance to check it out.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, June 22, 2014
Dear Valued Guest,

Thank you so much for reviewing our property. We are SO glad you enjoyed your stay. I am also pleased that you like our newly remodeled rooms.

Our entire staff will be glad to hear that you experienced good service during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank You,

Callie Withers
Front Office Manager
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San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 20, 2014

I've traveled a lot and stayed at many hotels, but never a Red Roof Inn. I always thought for some reason they just seemed too dirty. I ended up booking this one because practically everything else was booked and the price was right. I'm so happy I did! The staff was SO NICE. They even called when I got to the room just to make sure everything was okay. The rooms are all upgraded and extremely nice for a hotel of this price. It's about 7 miles from downtown, right off the highway and near plenty off restaurants (and a mall/shopping centers). It's the perfect stop for somebody on a road trip. It's not in the most prestigious area of St. Louis, but it's not in a bad area either. I'm a 26-year-old woman and was traveling alone when I stopped here, and I felt completely safe the entire time. Completely recommend for anybody looking to stop for a night's stay!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, June 21, 2014
Dear Valued Guest,

We appreciate you taking the time to review our property. We are glad that the Red Roof Inn Plus made a good first Impression. You are right we are a short drive from everything, malls, botanical gardens, zoo, and the science center, are all fairly close. We truly do have a great location. Come see us again soon.

Thank You,

Callie Withers
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iowa
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

Reserved a superior king--would definitely recommend this option as you get a refrigerator and microwave. Got there around 5PM on Monday. Check-in staff in the evening--Brittney and Tori (sorry about spelling)--were really friendly and pretty quickly able to get us into a room after a bit of a snafu about which rooms were cleaned and ready to go. It was really hot--mid 90's with 100% humidity and our A/C wasn't working right. The maintenance guy came right up to the room after we called the front desk and switched out the A/C unit for one that worked. He was quick and friendly and gave us some great advice on how to get to places we wanted to go the next day. Otherwise, the room was clean and quiet (3rd floor). We opted to not have the room serviced since we were only there two days, so didn't see much of the staff, but those we passed in the walkways were friendly. Elevator was broken the morning we left, but these things happen--no big deal to us. There was already someone there working on it and it looked like he was finishing up when we checked out at 9AM, so pretty quickly fixed. This place has good access to interstates/highways and lots of attractions. It's right on the edge of The Hill, which is a nice Italian neighborhood. Would stop in again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, June 21, 2014
Dear Valued Guest,

Thank you for such a great review. I am SO glad that you enjoyed your superior king room. Since you loved that room so much, next time think about trying one of our Premium rooms.

Our Plus+ inns have Premium Rooms that add more WOW to your stay. They come with extra plush terry and pillows, iron/iron board, blow-dryers,coffee maker, and a micro/fridge that includes a delicious snack box. The box has an orange juice, bottled water, popcorn, 2 granola bars and trail mix. So we hope to see you again in your future travels, and we will have a Premium room waiting for you.

Thank You,

Callie Withers
Front Office Manager
Report response as inappropriate
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

the staff was very in tune with there jobs Brittany and Tori were very helpful professional polite and courteous which made my visit very enjoyable and relaxing.It was a very convienient location right by a main highway which made my access to downtown easy.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0135, Front Office Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review, June 19, 2014
Dear Valued Guest,

Thank You so much for reviewing our property. Brittany, Tori and the rest of our staff will be pleased about your kind words. Please try one of our premium rooms next time. They include a breakfast snack, gourmet coffee, and they have new Serta mattresses. I am sure you would enjoy one of those rooms.

Thank You Again and Safe Travels

Callie Withers
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue

Address: 5823 Wilson Avenue, Saint Louis, MO 63110
Location: United States > Missouri > Saint Louis > The Hill
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #64 of 123 Hotels in Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn St Louis-Forest Park/Hampton Avenue Hotel Saint Louis
Red Roof Inn Saint Louis

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