This did not meet our expectations for Holiday Express. It is a bit weary. The quirky room was clean and presentable and food was good. However Internet access was less than marginal on the second floor and the problem was not my computer - since everything worked in the lobby. Other annoying rooms quirks were blinking telephone message light for two days, defective lamp, conduit hanging outside the window and non-working second floor ice machine.

The hotel location is great for downtown access and the old-town surrounding buildings are interesting to see.

I asked for a holiday inn express because I am a priority club member and wanted a hotel close to my business location. It is not a great location for anything else. Hotel is older with some new finishes. The shower handle was loose from the wall. Okay rooms and clean. I would not stay again or recommend it, but it worked for one night.

TERRIBLE EXPERIENCE!! I normally do not write bad reviews but I would NEVER recommend this hotel and will NEVER stay with them again. Management is rude and unprofessional. They have terrible customer service and do not honor their deals. Do not waste your time/money/efforts here, there are plenty of other nice hotels in STL where you can get good service.

check in was fine, When i went to check out had a few complains and i was letting the Indian speaking lady know , she dismissed everything i said and had the attitude of if you don't like it don't stay here. She didn't care. The rooms where over priced, if i wanted to pay what i payed i would have stayed in the city at a nicer hotel, the rooms where just standards rooms nothing special. The 3rd flood is hot and smells nasty. The Pool looks like it is under construction. One more thing the location on this place is bad, my buddy that lives here said i was lucky no one broke into my car. I will never stay here again due to the prices, location and poor staff. I will stay in the city where the location is better and prices are the same but nicer hotels