Positives: If going to a hockey game it's a short walk. If you are traveling with dogs, it's pet friendly. Huge pool and hot tub on the 13th floor. Great water pressure and hotter water than most hotels. The toilet and shower was seperate from the double sink. Most of the staff was not UNfriendly...but not friendly and hospitable like most hotels I've stayed at. Starbuck coffee.
Negatives: Lobby isn't bad but once past that- it is dark, dingy and oh so outdated. We went through hotwire so we got what we got, it must of been a suite. One king sized bed that practically took up the whole bedroom and a living room (dirty, very uncomfortable pull-out sofa), a wet bar, desk and tv. There was 3 of us and after seeing that we had only one bed, we asked to be moved to a room with 2 beds, but they said no since we booked with Hotwire.
No wifi. Really? In this day and age? Hotels with a lesser rating offer free wifi. The internet connection was zippo as there wasn't good reception in our room. This was a HUGE negative!
The wall paper was coming off in some areas of the room and I have never stayed in a hotel where it was so dark, even with all the lights on. With the curtains opened the bed area was better but rest of the rooms were dark.
Our room had a stanky smell to it as if it was a smoker's room even though the hotel is smoke free.
Pool was huge but needed algae remover or something. There was plenty of chlorine as it was very strong smelling but the pool bottom was slick. The hot tub didn't look very sanitary either.
No restaurants or much of anything around the hotel. Close to the hockey stadium and 4 1/2 blocks from the Union Station (which is very dissapointing in the last 15 - 20 yrs), but the immediate area of the hotel is isolated and a bit itimadating. Lots of homeless people hanging out in the park we walked by to the Union Station. Bus station across the hotel.
Other costs involved: $17 for parking per night (which, I suppose is normal for downtown). $14.50 for a burger or sandwhich with fries. $6.50 domestic draft beer. $9.00 for a kids' meal. $9 cab ride for 4 1/2 blks (the ride back from Union Station).
I will continue to use Hotwie but will hope that I don't get this Sheraton again.
Stay elsewhere unless you are bringing your dog and going to Scotts Trade Center. If using Hotwire o...
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