I was on a business trip from Milwaukee and decided to drive with my two dogs to St. Louis. If anyone has any pets, you know how hard it is to find a decent hotel without an outrageous pet fee. I did my research and thought it was too good to be true, a Westin that has NO pet fee and NO weight limit and didn't mind that I had TWO dogs! They didn't blink an eye at the four times I called to confirm it was okay!
Upon my arrival, the lady at the service counter was exceptional and sincerely sweet. I again, reiterated that I had two dogs and consistently, she smiled and asked if they needed anything and smiled. She noticed I was traveling alone with my two dogs and upgraded my room and gave me a great view of Busch Stadium!
From booking my hotel, to all the times I bothered guest services with my phone calls prior to my arrival because of my pets, to a smooth check in, to all of the staff in passing by having a smile on their face and greeting you, I was wildly impressed!
I have been in the hotel industry for quite some time and not only is consistent, thorough and genuine customer service the absolute hardest thing to find, an amazing hotel with all of the pet amenities is as well... and I have to say YOU ALL NAILED IT! Congrats, raise the rates and everyone deserves a bonus! I will be back and will be recommending the Westin St. Louis to all!
Thank you, thank you, thank you!
- Also Known As:
- Westin St. Louis Hotel Saint Louis
- Westin St. Louis Hotel
- Westin St Louis
- Westin Saint Louis
- Saint Louis Westin
- Westin Hotel St Louis
- Official Description (provided by the hotel):
- Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more less
- Reservation Options:
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