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“Beautiful rooms & great location” 5 of 5 stars
Review of Westin St. Louis

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Westin St. Louis
4.0 of 5 Hotel   |   811 Spruce St, Saint Louis, MO 63102 (Downtown)   |  
Hotel amenities
Ranked #5 of 124 hotels in Saint Louis
GreenLeadersBronze level
Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Beautiful rooms & great location”
5 of 5 stars Reviewed October 3, 2013

The room was spacious, VERY quiet, the furnishings were clean & modern, and the bathroom, with bathtub & walk-in shower, was luxurious. The exercise facility was very nice: plenty of ellipticals, treadmills, & weights, & it's open 24 hours.
The hotel is located within several blocks of many restaurants & shops, & the staff were polite & responsive. Although this was a business trip & the choice of lodging wasn't an option for me, I would definately stay here again if I had the choice!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 7, 2013
I'm delighted to know you'd stay here again; and we stand ready to welcome you back! Our historical building allows us to offer spacious guest rooms, guest bath rooms and fitness facility, which is available to guests 24 hours a day. Our convenient location is ideal for those traveling on business or pleasure. Thank you for taking the time to share your comments!
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872 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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  • Japanese first
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English first
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2013

The Westin is conveniently located downtown. If you need to go further out, the valet staff will get you a cab on moments notice. Spacious rooms with high ceilings, large bathrooms, and super comfortable beds. Book ahead as this hotel gets completely booked some weeks.

The restaurant has good food and friendly staff. Ester was exceptional at making us feel welcome and at home when we stopped by for food or just for a couple evening drinks.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 3, 2013
Thank you for complimenting our valet staff and Esther! We stand ready to serve all of our guests at a moment's notice! Our Clark Street Grill offers breakfast, lunch and dinner, with a menu that's sure to have offerings to satisfy one's palate. We look forward to welcoming you back in the future!
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United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

I had the pleasure of staying at the Westin St. Louis by way of a NHNLA training I was attending. The service was exceptional and the rooms are beautiful and comfortable. The location of the hotel is within minutes to local attractions and areas stores. The dining experience was especially exceptional which I attribute to a hostess/attendant by the name of Shell. The service she provided was above and beyond expectation.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 3, 2013
Thank you for taking the time to share comments from your recent training session! I'm thrilled to know Shell provided service that exceeded your expectaions; she truly loves what she does and I'm delighted it shows! We look forward to hosting you again if and when your travels find you in St. Louis!
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Morton, Illinois
1 review
5 of 5 stars Reviewed October 1, 2013

Experience was exceptional beginning with quality of staff from valet guys to front desk personnel...very professional in all aspects. Room accomodations were top notch with modern, quality furnishings all well maintained with an obvious pride in upkeep. The bed was simply heaven and loved the rain shower. Walking distance to great restaurants and downtown St Louis a definite plus, but the hotel bar was wonderful also. My favorite hotel in St Louis and i've stayed at all the 4-5 stars.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 2, 2013
I'm thrilled to know we're your favorite hotel! Thank you for taking the time to share comments from your recent stay! Our Heavenly bath does offer one the feeling of renewal at the start of each day! Our convenient location is steps away from dining options, office buildings and sports venues. We look forward to welcoming you back if and when your travels find you in St. Louis!
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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

My stay at the St Louis Westin was perfect. The Hotel staff were extremely helpful. The guys that helped me get a cab were extremely informative and helpful.
The gym "Amazing". The room was as expected with a beautiful bathroom. The best part of the stay was the Bartendar/Waitress. "Dawn G" She was fabulous,. I eat in the bar my first night and Dawn was so friendly and nice and totally does not stop moving. She was so great and the food and drinks were so good that I came back the next night instead of venturing out on the town. Again another terrific night of food and drinks and Outstanding service from Dawn G. Thanks Dawn... Overall very memorable.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 2, 2013
I'm thrilled to know you had a perfect stay! Thank you for taking the time to share comments, and to compliment Dawn! Our historical building does allow us to offer a large work out facility, which is accessible 24 hours, so that all important workout is never missed! We stand ready to serve on your next visit!
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San Francisco, California
1 review
5 of 5 stars Reviewed September 30, 2013

Starting with the wonderful welcome and assistance of our favorite Westin staffer, Yvette at the front desk, the stay at the Westin was spectacular. A beautiful, modern hotel, with rooms reminiscent of a New York City Loft, there was no amenity missing - from the superb art in every room (and particularly in the bathrooms!) this experience brought luxury back to St. Louis. It certainly helped to have the St Louis Cardinals win their division while we were in town, but even without that piece of the puzzle, the service Yvette and the Westin provided was stellar!

Room Tip: All rooms are both quiet and stylish
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 2, 2013
Thank you for sharing such great compliments about our hotel! Our historical building, coupled with our modern decor allows us to offer a unique property in the heart of downtown St. Louis. Much of the artwork featured throughout the hotel is by local artists. We look forward to the opportunity of welcoming you back if and when your travels find you in St. Louis!
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Springfield, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

The Westins hotel has an excellent location, a wonderful bar, resturant and concierge staff the night bar staff including (Misty!) was very friendly and helpful! They even helped my sister and I celebrate our birthdays, in style twice in the month of September. At the checkout (Yvette) was also extremely helpful and friendly, checking in and out was a breeze....and directions were offered for every place of interest..!

Room Tip: Actually any of the rooms at this location were great!!! Very spacious :-)
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Green Features: The hotel seemed very clean and green. Water conservation and electricity seemed to be effective and efficient.
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, October 2, 2013
I'm thrilled to know we were part of your and your sister's birthday celebration! Thank you for complimenting Misty and Yvette, I'm thrilled to know they offered such pesonalized, attentive service. We look forward to being part of your annual celebration for many years to come!
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Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#3 Luxury Hotel in Saint Louis
#5 Green Hotel in Saint Louis
#9 Family Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin St. Louis 4*
Official Description (provided by the hotel):
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis

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