We bought a Living Social deal for a weekend stay February 21-24. That happened to be the weekend of a major snow storm. The hotel had our room ready earlier than check-in time since we were traveling from out of town with a great view and more than comfortable accomodations.

The first hiccup was with the drink and food voucher. The manager in the restaurant pointed out our drink voucher was good for any cocktail. The waitress said no and that it was only good on wells. The managers never came back to our table or could be flagged down easily to clarify. I ordered two whiskey drinks, which I assumed would be wells since I didn't ask for a call or premium liquor. I was comped the one and charged for a premium on the second when I didn't order it.

The second hiccup was with a request at the front desk. I have a tendency to get nose bleeds when the air is dry. I stopped by the front desk after dinner and asked for a humidifier, which I saw on the list of items available. The person I asked said that they didn't have one, even though it was on the list. She supposedly check with her supervisor who also said no. When I checked back about 15 minutes later, Yvette was willing to call housekeeping and see if there was one. There was and it was immediately brought to our room.

The last hiccup was that our bed linens were dirty when we arrived. Lynn was great and made switching out our linens her last stop of the day.

We really enjoyed our stay at the Westin! We were first greeted by Gary, (the doorman?) who really set a standard for service. I understand he's retiring soon--I'm sure it will be very hard to replace him with someone that is as friendly and helpful. Our room was large and comfortable. It only had one chair--the one at the desk--and while the bed is very comfortable to sleep on, it wasn't too comfortable to sit on while watching TV. My only complaint was the staffing at the bar. The hotel was entirely sold out as the "team hotel" for the MVC basketball tournament. I would have thought they would have anticipated the crowd, but they were VERY understaffed in the bar each night we were there. I felt sorry for the server who was working non-stop. This was a good place to stay and the location would be great for a baseball weekend.

I would like to say this was the best stay at any hotel i have ever been to. I was greeted first by David with valet. I could write the whole review on them because it set the standard for the stay. We got our stuff they asked if they could help i was fine doing it myself but i should have them do it too much stuff for two people. My wife and I went in and checked in and we booked a standard king, well to our delight they said that we were booked for a junior suite, wow wait sorry WOW!!!! Didnt even need to ask for an upgrade because they went ahead and did it Really Awesome!!!! Went up to room and it could have been the Presidential Suite because it felt like it. We relaxed in the room and decided to eat at the restaurant in the hotel, Clark Street Grill, some of the best food I have eaten, if you go and is still on the menu, eat the scallops they dress them with a bacon and apple chutney my mouth is druelling because i want to have it again. Next day went out in the city it is right beside the metrorail station, first seemed shady but good security. Came back and wanted to go further around city so we went back to hotel to get our car. Valet service not just went to get the car but they RAN to get the car awesome service. Cant say enough cant wait to go again. Thank you so so so much for your awesome service Westin St. Louis

We stayed over the first weekend of March using 2 Living Social vouchers, and I must say I would stay again without a discount.

The initial experience upon check-in made me feel like "oh great, another Living Social couple." They were polite, but not the its so great you're here greeting expected from a Westin. But after that, everything was outstanding.

The room was huge with a bathroom beyond belief. There was a seperate tub from the shower, and both were big enough for 2.

Our voucher included free drinks and apps, so we visited the bar both nights. Usually the portions at downtown hotels never seem to match the price, but that is not the case here. We couldn't finish what we ordered Friday night, so we adjusted accordingly for Saturday night; and both nights they were quite tasty.

We didnt get a chance to chat with Andy (Fri), but had a blast with Dawn and Esther on Saturday (along with the bar/restaurant mgr that night). They all made us feel very welcome and took excellent care of us.

This place has a Metro stop right outside the entrance, and the 3rd base entrance to Busch Stadium is across the street from the rail entrance. Great location!!