My family and I had a multiple night stay over the New Year at the Westin St. Louis. All staff were friendly and open to making our stay a great experience while providing a professional atmosphere. The location downtown is perfect: right across the street from the stadium and next to the metro. The breakfast buffet was delicious and the rooms spacious. We were especially pleased by Orlando who greeted us daily by the car and happily answered any questions-truely a welcoming presence. He even went out of his way to personally escort us to help navigate the hallways to find the business center. The only disappointment was the hefty fee for internet service both in the business center and in individual rooms.