I travel for business around 28 weeks a year. The employees at Westin St. Louis were fantastic. In particular Rod Chamberlain. My business partner and I were in a hurry. Rod expedited our breakfast order, took our luggage to storage and ordered our cab. We didn't ask him to do this for us. He simply volunteered!

I have been staying off and on throughout the year here, and I see the Westin improving tremendously. The service and atmosphere were great, and Dawn in the bar even remembered my food and drink order from a few months back. Only small problem was at breakfast when none of the wait staff approached me for a beverage. Besides that, it was a perfect stay.

I travel a fair amount for business which is usually an "in and out" experience but I still like to be comfortable and feel safe and the Westin always fits the bill. Yesterday I had one if those days where nothing was working out and was finally told at the airport that I was going to be in St. Louis for another night. I was not pleased but immediately called the Westin, hoping they would have a room and was delighted to here they did.
I was greeted warmly the moment I walked in; my room was terrific; a king bed with lovely bedding, a huge bathroom with a giant tub and separate shower; a couch and very nice desk and work space. But the best feature if the hotel for me yesterday was their "Pack Light Stay Fit" program where if you call down they will lend you New Balance workout gear so you can hit the gym without having to lug your stuff with you.
I was able to have a great workout, cleanup and go to their very nice restaurant and have a delicious dinner and by the time I rolled into bed I was feeling like a new person.

My wife and I checked in to the Westin St. Louis hotel at 2:30am Thursday morning and were greeted by Raquel, a very professional and considerate staff member. She recognized that we were tired and anxious to get to bed so she quickly checked us in and made sure we were satisfied with our room and extra needs. It was a warm and sincere welcoming that made us feel like we were truly appreciated. Another staff member that deserves special recognition is Rod C. for his attention to detail in the hotel's Clark Street Grill restaurant. Rod was quick to get us seated and served and made sure that we were completely satisfied with our meals. We liked the way he took personal ownership over every detail in the restaurant and pride in his ability to provide excellent service.