My wife and I checked in to the Westin St. Louis hotel at 2:30am Thursday morning and were greeted by Raquel, a very professional and considerate staff member. She recognized that we were tired and anxious to get to bed so she quickly checked us in and made sure we were satisfied with our room and extra needs. It was a warm and sincere welcoming that made us feel like we were truly appreciated. Another staff member that deserves special recognition is Rod C. for his attention to detail in the hotel's Clark Street Grill restaurant. Rod was quick to get us seated and served and made sure that we were completely satisfied with our meals. We liked the way he took personal ownership over every detail in the restaurant and pride in his ability to provide excellent service.