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All 119 Saint Louis hotels

Westin St. Louis: Traveler Reviews

4.0 of 5
811 Spruce St, Saint Louis, MO 63102 (Downtown)
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Westin St. Louis
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Ranked #4 of 119 hotels in Saint Louis
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed November 19, 2012
messacar Saint Charles, Illinois
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684 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Saint Charles, Illinois
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Fantastic Stay”
5 of 5 stars Reviewed November 19, 2012

This hotel provides the kind of stay you wish you had at every stop. The hotel was super clean and looked fantastic throughout. The service at the front desk and from the bellmen at the front door was great. The staff really seemed to like their job and they tried to give you the best service possible with a genuine smile on their faces!
The room was very clean and the bathroom great. Large tub for baths and large glass shower area that provided plenty of room inside. Bed was a typical ultra-perfect for sleeping Westin bed. We had a great view right across the street from the Third Base side of Busch Stadium. Great location too. Wi-Fi was quick and easy.
A great stay!!!

Room Tip: Try to get a corner room!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask messacar about Westin St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review
November 27, 2012
Thank you for taking the time to post a review! Our associates truly enjoy what they do and I'm thrilled it shows! Our Heavenly beds leave one with a feeling of renewal in the morning. We look forward to the opportunity of hosting you again, whenever your travels bring you back to St. Louis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“Business trip in St.Louis”
4 of 5 stars Reviewed November 16, 2012

While I'm not an avid baseball fan, I thought it was pretty cool that the St. Louis Westin Hotel is within walking distance to the Cardinal stadium. If you're a fan or in town for a game, I would say the location is a plus.

I found the Westin staff to be very helpful. When I needed something they addressed my need promptly. I love the modern contempory decor of the hotel. It has a very fresh and new feel. The rooms are spacious and I slept like a baby, which is not always the case when I travel for work.

If you don't feel like leaving your room like I did, you'll be happy with room service. It is 24 hours and they have a pretty good selection to choose from. The fitness center is up to date and very clean. They have a good selection of equipment to use.

I was in town for a meeting and we used their conference room facilities which were also up to date and good. The Westin offers great customer service whether it be for personal or business travel. I would definitely stay here again.

Kudos to their team.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Aaliyah M about Westin St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review
November 19, 2012
Thank you for taking the time to submit a review! I'm delighted to know you slept like a baby in our Heavenly bed! We are conveniently located just steps away from many attractions in downtown St. Louis. We do offer 24 hour in-room dining, which is perfect for those late night cravings. I've shared your comments with our associates, and thanked them for a job well done. We stand ready to serve for your next visit!
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Blown away”
5 of 5 stars Reviewed November 14, 2012

Wow. This hotel is modern, clean, polished, and the rooms are just amazing! Spacious room, high ceilings, huge luxurious bathroom and heavenly bed! I wish I could have stayed longer. Can't speak for the service, but the rooms are definitely out of this world!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask spidey86 about Westin St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review
November 19, 2012
Thank you for taking the time to share comments from your recent stay! We are conveniently located within walking distance of many attractions, dining venues and office buildings in downtown St. Louis. I have thanked our associates for offering such friendly service and immaculate accomodations and we look forward to hosting you again in the future!
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Edmond, Oklahoma, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“St. Louis Westin”
5 of 5 stars Reviewed November 13, 2012

We found this hotel to be an excellent choice. Convenient downtown location, across the street from the ball park, 6 blocks from the arena, across the street the metro link (we used from the airport to downtown-20 min, $2.00 ride). A nice short walk to the Arch. The food was great, service was great, staff was friendly. Would definately stay again. The room and bath were immaculate.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask carlray1 about Westin St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review
November 14, 2012
Thank you for submitting a review! I'm thrilled you found us to be an excellent choice! I've shared your comments with our associates and...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Westin Saint Louis – homespun hospitality at its best!”
5 of 5 stars Reviewed November 11, 2012

The circumstances of being “stuck” in St. Louis when Hurricane Sandy hit the northeast coast turned a three-night stay into a totally unexpected seven-nighter that began as a major inconvenience and ended as a relaxing impromptu and memorable mini vacation. The organization I work for had just concluded a three-day around-the-clock business meeting at the Westin St. Louis, and I was SO exhausted and ready to go home. At meetings’ end, I checked out and after an all-day wait in the airport, “Sandy” had plans for colleagues and I to stay put due to cancelled flights. This is where the Westin staff made our extended stay so pleasant. We were all promptly re-booked and able to check-in without delay and my preference for a low-floor close to street level and gym was accommodated immediately.

After re-checking in, the Clark Street Grill staff warmly welcomed our party for a late dinner. The ‘Grill’ was such a positive experience with regard to its menu and service which together set it apart from the competition. Dining healthy on the road – and having vegetarian-friendly choices – is important to me and I’ll start by saying the salads and fresh veggies there are Awesome! Room service is prompt, courteous and friendly, and the oatmeal (which is amazing!), fruit smoothies (made to order), and Starbucks were an awesome treat to look forward to each morning!

The old brick building is aesthetically beautiful with 1890s character, having been converted from the turn-of-the-century Cupples Station railroad complex. Guest rooms are quiet, comfortable and well-appointed for a business or vacation stay.

The hotel – located right next to Busch Stadium – is in a prime location for walking to lunch/dinner, seeing historic sites, shopping, and walking, running or biking along the Mississippi at the Jefferson National Expansion Memorial/Gateway Arch park.

Hotel gyms are usually an afterthought, but not at Westin Saint Louis! I was pleased to discover how complete the gym was with its expansive free-weight room to complement the adjoining aerobic/cardio/weight machine rooms. Have to say, I was completely in awe of the fact that the free-weight room had an “old school” t-bar rowing contraption that I haven’t seen in years…needless to say, I had to rib my gym at home for not having one of these gems!

I would highly recommend this hotel to other organizations for its comfortable and spacious meeting rooms, cordial and accessible information technology and hospitality staff and central U.S. location and proximity to the airport.

Lastly, a sincere thanks to the hotel and Clark Street Grill staff for the professional and personable, warm, homespun hospitality. Their attention to the small things and details of the day-to-day is where they excel to make this a 5-Star stay!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Chillsters about Westin St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review
November 19, 2012
Thank you for submitting such a detailed review, filled with compliments! While I wish the circumstances surrounding your extended visit could have been different, I'm delighted you felt relaxed and at home. I have shared your comments with our associates and personally thanked them for providing such attentive service, especially during a stressful time for you. I appreciate your 5 star rating and recommendations! We look forward to the opportunity of welcoming you back whenever your travels bring you back to St. Louis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Westin St. Louis

Also Known As:
Westin St. Louis Hotel Saint Louis
Westin St. Louis Hotel
Westin St Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Address: 811 Spruce St, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Saint Louis
#3 Romantic Hotels in Saint Louis
#3 Business Hotels in Saint Louis
#3 Onsen Hotels in Saint Louis
#9 Family Hotels in Saint Louis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 
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