When my wife and I visit my parents in St. Louis we always stay at the Westin. We're spoiled, we always stay at 5 star hotels when we travel. The Westin provides us with that same level of service through the attention of its fabulous staff. Some examples of this are the front desk manager's quick responses to our e-mails and the very happy a professional staff in the Clark Street Grill. We are looking forward to our next visit!