My wife and I stayed at Hotel Ignacio this past Saturday night as part of a larger event at the Moto Museum which is connected to the hotel. The hotel is very clean and modern but not cold in any way. The beds are super comfortable, showers powerful and they have a single source Avaya solution for all your in room needs; whether its concierge, weather, local info, etc. I wish I had needed to order room service or had time to dig in to the technology becasue I think we are going to see more and more of this. I highly recommend!