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Moonrise Hotel: Traveler Reviews

4.0 of 5
6177 Delmar Blvd, Saint Louis, MO 63112
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Moonrise Hotel
Ranked #6 of 119 hotels in Saint Louis
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612 reviews from our community

Traveler rating
    460
    99
    26
    14
    13
See reviews for
Families
110
 
Couples
260
 
Solo
54
 
Business
113
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Boca Raton, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great staff and heavenly beds”
5 of 5 stars Reviewed February 6, 2013

Great staff, very comfortable rooms with luxurious amenities such as spa toiletries, and a waterfall shower head. The room had a small refrigerator, and a coffee maker with Wolfgang Puck coffee to brew. The bed was one of the most comfortable beds I've ever slept in. We chose this hotel due to it's location, and the reviews, and I'm happy to say it exceeded my expectations. We had a late night dinner upon arrival, since the Eclipse restaurant is open until 3am! Room service was very good, and all of the staff I encountered were polite and helpful. I would love to stay at the Moonrise Hotel the next time I'm in St. Louis.

Room Tip: I asked for a quiet room, and had room 714. It was at the end of the hall-facing the back parking l...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask LESBocatraveler about Moonrise Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisemanager, Manager at Moonrise Hotel, responded to this review
February 24, 2013
It sounds like you were able to take full advantage of the amenities that we offer, including the late night dining! We are always very pleased to here when we exceed the expectations that people have when they stay with us. We take our service standards very seriously but also try to offer an environment that is comfortable as well. We appreciate you taking the time to offer feedback and we certainly hope to see you in future!

Thank you
Jeremy Ward
Agent of Desires
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
“Staff is strong, location is very good, rooms are like very nice dorms”
3 of 5 stars Reviewed February 4, 2013

I stayed here for 4days/3nights. The rooms are spartan and feel too much like dorm rooms. Exposed masonry walls, vinyl flooring, lack of decorating warmth, independent hvac unit, etc. made the room feel less luxury than I had hoped. That said, the rest of my stay was quite nice. The staff was very friendly and helpful. Room service was good and very quick. It happened to be very cold outside and it snowed, so the valet warmed my rental car and cleaned it off. Nice job!
Fun location and well located for Wash U, Clayton, etc.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Melizondo about Moonrise Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisemanager, Manager at Moonrise Hotel, responded to this review
February 24, 2013
For the most part, it seemed that your stay was enjoyable. Unfortunately, your dislike of the room may have put a bit of a damper on your stay. Perhaps if you give us another chance we can get you in one of our Cosmic Jacuzzi rooms or one of our Suites. Maybe then the rooms will meet your standards a bit more. If you are interested, feel free to contact the hotel and ask for me directly. We do appreciate your feedback, and hopefully see you again.

Thank you
Jeremy Ward
Agent of Desires
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandera, Texas
1 review
1 helpful vote 1 helpful vote
“superb staff”
5 of 5 stars Reviewed January 31, 2013

I cannot fully describe how accomodating, helpful, friendly, attentive and courteous the staff was during our 10 day stay. we were with a relative who had physical constraints due to recent back surgery and the staff went to great lengths to make sure we had what we needed, when we needed it.They found us a wheelchair, modified height of bed, and even baked us a birthday cake! Great bar, and the best hamburger and fries in St. Louis. We hope to stay at the Moonrise again in the future!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sarose v about Moonrise Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisemanager, Manager at Moonrise Hotel, responded to this review
February 5, 2013
There are times when people challenge our efforts and services because the situation that they are dealing with requires us to be on top of our game. When this occurs we do not shy away or back down. We want anybody and everybody that stays with us to feel like they are important and we want them to know they are respected as an individual. Knowing that your relative was recovering from back surgery and that our efforts were able to accommodate their needs, is a huge win for us. And when you stay somewhere for 10 days and they are not family its tough to find a place that can make you feel comfortable. We are pleased to know that we could provide that comfort while you were with us. We enjoyed your time with us and we hope that the next time you are in St. Louis you do choose us again. I hope your relative's recovery goes well and goes fast.

Thank you for your time and consideration

Jeremy Ward
Agent of Desires
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Dallas, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Fabulous staff makes good hotel great”
5 of 5 stars Reviewed January 25, 2013 via mobile

Every single staff member at this hotel was friendly, helpful, and focused on customer service. Bravo! What a change from so many chain places. Thus, a very nice hotel became a great experience. Restaurant was good, bar very nice, fitness center good and rooms excellent. I will come back gladly!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask StorGor about Moonrise Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisemanager, Manager at Moonrise Hotel, responded to this review
February 5, 2013
That was a nice and concise review! What made it even better that it was a positive review of our establishment and we appreciate that very much. We do make great efforts to provide excellent customer service, maintaining professionalism and balancing casual and friendly interactions as well. We do appreciate you choosing to stay with us as well as providing positive feedback.

Thank you
Jeremy Ward
Agent of Desires
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carbondale, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Some time away from home.”
5 of 5 stars Reviewed January 23, 2013

The Moonrise is considered a boutique motel, but we find it relaxing and fun. The street is full of great art, food and history..there is always plenty to do, but it is hard to pull yourself away from the clean, quiet and smartly decorated Moonrise. The staff is friendly and attentive. The rooms are spotless, beautiful and comfortable, and we find ourselves just hanging out.
We only live a couple of hours from St. Louis, but we try to take a weekend every year to visit the Moonrise. We ordered room service for the meal, which was delicious and not over priced. The menu was varied, we chose Steak and frites, and the Scallops with risotto. Both arrived hot and delicious. We also like to go across the street to PI Pizza. Saturday night at PI is quite busy, but well worth the wait.
When we arrived this past weekend, The street was full of people enjoying the warmer than normal temperatures at an ice sculpting festival and a pub crawl. Everyone was smiling and having fun, we heard that there was a skateboard competition on the roof. We heard music for awhile, but we nothing considered to be disturbing. The rooms are quiet. The beds are extremely comfortable.
Thank you Moonrise for another great weekend!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Wendy S about Moonrise Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisemanager, Manager at Moonrise Hotel, responded to this review
February 5, 2013
You were staying with us during the Loop Ice Carnival that we have every year in the Delmar Loop! That usually is a busy time for us and the area, but filled with great events and is much fun! Its awesome that you got to experience that! We do appreciate you all staying with us as often as you do. Also, its good to know that the experience wasn't to noisy or over crowd your experience with us. We hope you continue to choose us during your getaways to St. Louis.

Thank you so much for your time and consideration.

Jeremy Ward
Agent of Desires
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moonrise Hotel

Also Known As:
Moonrise Hotel Saint Louis
Address: 6177 Delmar Blvd, Saint Louis, MO 63112
Phone Number:
Region: United States > Missouri > Saint Louis
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotels in Saint Louis
#3 Luxury Hotels in Saint Louis
#3 Family Hotels in Saint Louis
#4 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Moonrise Hotel in St. Louis, Missouri blends cool modern design and quirky sophistication to create a truly unique boutique hotel experience. Located in The Loop - one of St. Louis’ most charming shopping, dining and entertainment districts - the hotel offers guests a wide array of leisure activities. Within walking distance from The Pageant nightclub, Pin-Up Bowl and St. Louis landmark Blueberry Hill restaurant and music club, you’ll find it all. Our central location and proximity to the Delmar Loop MetroLink Station make it simple for business travelers and leisure guests to get to nearby Clayton, Forest Park, Washington University, and St. Louis University, as well as The Central West End and downtown St. Louis.A bold combination of contemporary design, luxury amenities, well-appointed rooms and suites and ample meeting space, the Moonrise Hotel boldly goes where no St. Louis hotel has gone before. From the ever-changing colors of the iridescent lobby wall and open staircase to the evocative art, display cases of lunar toys, jewelry, figurines and spaceships at Eclipse Restaurant, there’s much to marvel at without ever leaving the hotel.The result: an unforgettable experience that combines Midwestern hospitality with urban chic and luxury boutique. ... more   less 
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