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10th Street Italian	0.0 mi 0.0 km
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City Museum	0.4 mi 0.6 km
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Traveler Advice on Wyndham Roberts Mayfair - A Historic Hotel

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Reviews of Wyndham Roberts Mayfair - A Historic Hotel

( 3-7 of 63 )

“A Bit Challenged, But a Nice Stay”

Wyndham Roberts Mayfair - A Historic Hotel

kssboss

Wichita, Kansas

Jun 22, 2008

1/1 found this review helpful

We travelled to St. Louis for the first time in June 2008, and found the Wyndham Mayfair to be a nice place to stay, with some challenges. The staff was absolutely fabulous, very helpful and efficient. The newly refurbished suite was lovely and well-cleaned; we enjoyed the modern decorating touches and the extras like French doors between bedroom and living room areas. Here are the areas we hope the Mayfair management will improve, most of which seem to be due to their recent remodel: We couldn't locate the ice machines one evening, and the wonderful doorman directed us to a specific floor (it appears they had been painting the ice/snack machine areas and not all machines had been reinstalled yet). Unfortunately, we never located an ice machine or snack machine (did find an ironing board, though!), although we looked on every floor. We also noticed the telephone in the workstation area of the living room had been 'cannabilized' and had no buttons or working parts. One other slight inconvenience was the lack of a wastebasket anywhere in the suite except under the desk.

Other pluses: nice rooftop pool, lovely old-world feel in lobby, elevators and hallways, good value for downtown St. Louis hotel.

We didn't mind the construction outside around the hotel, as we had already spoken with someone who told us there were condos going up on every corner in this area. The hotel was within walking distance of the Arch, the MetroLink, Busch Stadium, and many other downtown attractions. We truly hope the Mayfair's management is able to get things 'tightened up', because we'll definitely try them again.

This TripAdvisor Member:
- Liked — Beautiful lobby, rooftop pool, great staff
- Disliked — Seems a little 'unfinished' after remodel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

kssboss's Summary

Date of Stay: June 2008

Traveled with: Family with young children

Visit was for: Quality time with family

Age group: 50-64

Member since: January 24, 2006

Would I recommend this hotel to my best friend?

most likely

I recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Museums / Cultural / Historical sites

Was this review helpful? Yes No

Average price*: $134 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“Would try again”

Wyndham Roberts Mayfair - A Historic Hotel

Madtown91

Madison, WI

Jun 10, 2008

Location is good. However there is a lot of construction going on in the area -- seem to be trying to revitalize downtown St. Louis. Rooms are very nice -- it was a nice surprise. Air conditioning is not the greatest....rooms were very warm and humid....hard to cool down.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Madtown91's Summary

Date of Stay: June 2008

Traveled with: Spouse / significant other

Visit was for: Quality time with friends

Age group: 35-49

Member since: October 22, 2003

Would I recommend this hotel to my best friend?

most likely

I recommend this hotel for:

A romantic getaway, Girlfriend getaway, Great pool scene, Tourists

I do not recommend this hotel for:

Young singles, An amazing honeymoon, People with disabilities, Older travelers, Families with young children, Families with teenagers

I selected this hotel as a top choice for:

Museums / Cultural / Historical sites, Great food / Wine, Concerts / Music festival

Was this review helpful? Yes No

Average price*: $134 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“Nice BUT...”

Wyndham Roberts Mayfair - A Historic Hotel

vwdoo

Memphis

May 21, 2008

Looks can be very deceiving!! The people were very nice but as soon as we got to our room I noticed the LIGHT BULB WAS OUT in the bathroom. The maids were cleaning the rooms on our floor so I asked them to change the light bulb. TWO HOURS LATER they finally come and change the bulb after we called the front desk on the BROKEN PHONE and also told the the CABLE WAS OUT in our room. They told us Larry would come up and fix it while we were out for dinner. When we go back to our room the cable was still out.
At 7 am on the 10th floor we were awaken by a jackhammer in the ally below us, along with the the people in the next room being VERY LOUD! You could here every little thing going on in the hotel, toilets flushing, people talking, maids up extra early vacuuming the hallways. Two pillows on my head didn't even help. When we got up to get ready to check out I tried to make coffee...COFFEE POT DIDN'T WORK! So beautiful hotel, lovely decor, everything else was crap!!

This TripAdvisor Member:
- Liked — Decor
- Disliked — nothing worked in the room and very loud!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

vwdoo's Summary

Date of Stay: May 2008

Traveled with: Spouse / significant other

Visit was for: Other

Age group: 25-34

Member since: August 07, 2007

Would I recommend this hotel to my best friend?

no way!

I recommend this hotel for:

Older travelers

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Concerts / Music festival

Was this review helpful? Yes No

Average price*: $134 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“outside a bit run-down, but great price and nice rooms”

Wyndham Roberts Mayfair - A Historic Hotel

mjc471

state college, pa

May 21, 2008

The outside of this place needs repairs. Things like worn carpet and dining room china stick out. However, once you get inside the room, everything in sparkling. The value is great. I'll be staying again in October.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

mjc471's Summary

Date of Stay: May 2008

Member since: October 17, 2006

Was this review helpful? Yes No

Average price*: $134 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“Poor Customer Service, Nice room”

Wyndham Roberts Mayfair - A Historic Hotel

jkellerfsu

Baltimore, Maryland

May 14, 2008

The check-in was smooth and friendly but the customer service was disappointing from that point on.

I did not receive my wake-up call or have breakfast delivered on the first day.

The hotel was empty so it took ten minutes for the hot water to get hot enough for a shower each day.

When I asked the front desk to call a cab, they called one number and told me there was "no answer" then directed me to "go across the street to the Rennaissance and they will get one for you".

The business center was "broken" and again I was told to go across the street to the Rennaissance and use their business center.

I needed to get a late check-out because my conference ran until 12:30 - they told me they could not help me.

There were other issues but I think the points above are enough to get the point. The room was very nice.