Arrived early Saturday and was greeted by very friendly staff. We were able to check in. Gave us a room on the 8th floor looking out over the Arch. They also gave us a late check-out for Monday. The room was clean. We were shown features of the room by the guy that delivered our bags. The bed was a little hard for our taste, had plenty of pillows. We were attending the STL Cardinals Winter Warm-up which is very convenient by staying at the Hyatt. We had the buffet at the resturatant, pricey if not with package deal. It is in walking distance to the Arch and to attractions downtown. If you want to go gambling, we had them call the shuttle bus. The Lumiere Place shuttle runs 24 hrs a day, it took us there and brought us back. All in all, we had a great experience by staying at the Hyatt. This is not our first time and will not be our last time. We will be back.