Stayed at this property on the weekend of the 4th of July. Hotel is about as close to the Arch as any. It was perfect in the fact that all we had to do was exit out of the hotel and walk across the street to the park to watch the fireworks.

The Good: - Location, Price (got it for $89 - not bad for a holday weekend), within walking distance to the ballpark and many downtown restaurants

The Not so Good: - Parking - $25 per day valet service. When we arrived it was a madhouse. Cars out front waiting and lined up down the street. No problems the rest of the weekend. Elevators - After the fireworks everyone wanted to get back to their rooms - the elevators could not handle it and there people taking the escalator to the 2nd floor and intercepting the elevator before it came back to the lobby. A minor problem, but I can see it being an issue after a ballgame with about 200 people that have been drinking. Pool - there is not one. Don't bring your kids if a pool is a must.
The rooms are pretty small - they are nicely remodeled, but they are small.

The Bad: Had an issue with a Room Service order, but they comp'd it, so nothing to report - stuff happens, especially in foodservice. I think the $25 valet was a little steep, but the service was hired out by Hyatt, so it is probably to be expected. This is an old hotel so the walls are very thin - - there was a lot of noise in the halls and doors that were slamming. Definately built before any soundproofing technology.

I would recommend this hotel for people going to a ball game or that want to visit downtown (Arch etc) - but would not if you want access to your car several times a day or if you have kids that want the use of a pool.

PROS
Great location on the river. Arch view was nice
Very clean.

CONS
Must pay for everything...including $3.50 for a bottle of water.
No fridge in room. with the amount i paid for this room didn't even include a fridge.
No free breakfast
They have internet....if you pay nightly.

Results: Go next door to the Drury in. It is 10 dollars more a night but you get free food/drinks/fridge. Has swimming pool. Restaurant inside is so much nicer. We actually ate here after eating at our hotel's restaurant because of how nasty it was. Oh yea, the free internet in the rooms are very nice.

This hotel is an older property recently renovated....and you can't always put lipstick on a pig. The room furnishings and finishes are quite nice, but the public spaces and the ENDLESS corridors have not been given much attention. Minor irritants such as the broken TV in our room were eventually fixed.

I suspect the hotel was closed during renos because they are very understaffed. The staff they did have was doing their best, but there are not enough of them to justify a full service 4-Star hotel (This includes the restaurant lounge.) I suspect that in time this will become an adequate convention hotel, but for now look elsewhere.

Just what you'd expect from a Hyatt - large spacious elegant accommodations. Excellent view of the Arch (well half of it at least), Jefferson Expansion National Park, and the Mississippi River. Same view also has a pretty good view of the new Busch Stadium. Walking distance to almost anywhere - and literally right across the street from the Arch and the Riverfront. One concern though, no self-park (well it exists but is over a block away). The issue is that when we were leaving - there was a 1 hour and 15 minute wait on valet service to get your car to you - and almost a 35 minute wait on bell service upon check-out. So, plan ahead, and alert the valet and bell service well in advance of when you actually plan to leave. (regulars told us that trick, only after we were waiting for almost 1 hour) But maybe they will have that all worked out soon.