We were attending a family reunion in St. Louis this weekend, and decided to make it an extended weekend vacation. We booked online with Hotwire and got an amazing price on a "mystery" hotel, and were so pleased to see we ended up with the Hyatt. We stayed three nights here: Thurs, Fri, and Saturday.
Upon check-in we asked for an arch view, and none were available, but we paid to upgrade to a junior suite. That turned out to be a great choice for us b/c we were traveling with our two boys, aged 8 and 10. We had a king sized bed and the boys had a separate area with a queen sized pull out sofa. A smaller room for the four of us would have been crowded, but the suite was a perfect size.
Check-in went smoothly, but it seemed to take quite awhile. The people working the desk seemed friendly enough, but you could hear them all reciting the same canned welcome speech to the guests, right down to asking the same questions in the same order. (where are you from? How was your drive? Etc...) It was like listening to people singing Row, Row, Row Your Boat in a round...the hotel version, LOL. The guy checking us in, David or Dave (can't quite remember), was great though. He was mixing it up a little, and it felt more personal that the others we heard around us during the check in process. I really felt like he genuinely wanted to help us.
The hotel is in an excellent location, right across the street from the arch and river on one side, and across from the Old Courthouse on the other. Our suite was a great size, with large windows in each room, with a wide window seat area in each of them. We were on the 10th floor and had a view of the courthouse, and could see Busch Stadium too. In the other part of the suite, we could see a little bit of the Mississippi River. It was beautiful at night, seeing the city all lit up. You can also take the elevator up to the 18th floor and take in the view of the arch and river from the terrace. It's a nice area. We went up Sunday morning, as there were various wedding events taking place on the days prior.
From this location you could easily walk to the arch, courthouse, cathedral, ballpark, citygarden, and even union station if you were feeling up to it. There are plenty of restaurants on the surrounding streets. We noticed a TGIFridays, a Jimmy Johns and a few others. Down in the hotel lobby there are options as well. We ordered dessert from Brewhouse one night and it was really good. There's also a Ruth's Chris and a Starbucks in the lobby. Be prepared for loooong lines at the Starbucks each morning.
Moving along to parking...ugh. I HATE paying to park. Period. No matter what city I am in, I just hate it. Here, I recommend parking in the Mansion House parking garage (this hotel is right next to the crowne plaza, and the parking garage is right on the other side of it. Like, walk out of the Hyatt, walk past the crowne, turn into the parking lot. Easy to find!). You can park there for around $2/hour or $8 overnight. We easily found parking every night except for Saturday, when my husband parked at a garage on the corner of 6th and Pine (but the garage he found was cheap, $3 overnight on weekends). Parking for our entire trip cost less than just ONE day of valet service at the Hyatt.
Another downside, you have to pay for in-room internet. I was thoroughly confused by this, b/c even at a cheapo Comfort Inn you get free wifi. After asking about it, the guy at check-in gave us free wifi for signing up to receive Hyatt rewards. Look at your bill upon check out if you're offered the same deal, however, b/c they tried to charge us for it and had to go back and take off the charges.
Overall, this is a nice hotel. The staff was friendly enough, the lobby is beautiful, the elevators are FAST, and our room was a nice size and very clean.
I'm not sure I'd recommend this for a family traveling with children. It was ok for us, b/c we were busy out doing things during the days, but in the evenings we were so exhausted we just wanted to hang out and watch tv. Taking on the zoo and city museum in one day takes a lot out of you! There are no tv channels for children. No Nickelodeon, no Disney. So even though we had two tvs, we all ended up piled on the bed watching re-runs of Big Bang Theory. There isn't a pool either, if that's something that is a priority.
If you're traveling alone, on business, a group of adults, or as a couple, though, you should put this on your list! Their direct rates are still very good even without catching a deal like we did on Hotwire.
All four of us enjoyed our stay!
- Official Description (provided by the hotel):
- St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more less
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- Also Known As:
- Hyatt Regency St. Louis At The Arch Hotel Saint Louis
- Adams Mark Hotel St Louis Missouri
- Hyatt Regency Saint Louis
- Hyatt Saint Louis