We stayed for one night so I can't comment on housekeeping but the service in all other areas was terrific, from the valets who were beyond helpful with the wheelchair to the front desk to the bellman who was so funny and full of great information.
The room was modern but still cozy, clean and well kept, and we had a corner Arch view which was well worth the money. We left the curtains open all night and it was something else to wake up to that great view in the morning. The beds were very comfortable and the bathroom was small but nicely decorated and clean.
We had dinner at Ruth's Chris which was fantastic, food and service way above average. Our room service breakfast was pretty good and arrived quickly and nice and hot.
There is a great (big) shop that has any odds and ends you'd need and a variety of drinks and snacks, as well as a huge selection of souvenirs. The ladies working there were very friendly too.
The only complaint I can come up with is that there's no swimming pool, apparently they took it out to add some event space upstairs. The location can't be beat and it's all about the view.