Stayed here for one night for business trip and it is not up to Hyatt or Hyatt Regency standards. Room 1460 had wallpaper peeling off the wall, no bedside table on one side of the bed and scuffed/shopworn furnishings. Housekeeping was lax and not up to standards: the previous guest's trash was in the bathroom wastebasket, no washclothes, no coffee packets. Worse, someone left an envelope for me at the desk and I was never notified, and when I let the desk know about room cleaning issues, the clerk shrugged and said she would let the supervisor know.
The club floor lounge shutters at 9pm so the only option for food was the gift shop. Breakfast options in the morning were good with smoked salmon, egg/ham muffins, fresh fruit, cereal, etc.
The breakfast however did not make up for the substandard room at high end rate.
There are better options, look elsewhere
- Official Description (provided by the hotel):
- St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more less
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- Also Known As:
- Hyatt Regency St. Louis At The Arch Hotel Saint Louis
- Adams Mark Hotel St Louis Missouri
- Hyatt Regency Saint Louis
- Hyatt Saint Louis