We stayed for four nights, and everything started out great, but things went downhill fast after the first night. The room was barely cleaned each day, if at all, and we had to ask every day for more towels, coffee, cups, etc. (they were not replenished after the first day or random things were forgotten) and the bathroom was disgusting, especially by the third day. I think if we would have stayed one night, my review would be much better. Our room did have a spectacular view of the arch, and the location was superb. Also, not sure if the hotel has any control over the Brewhouse, but I would definitely NOT recommend this as a family friendly place. Our daughter's toast was sitting out at the server's station for over five minutes until I just went to get it for her (of course it was cold). And we had to go to the bar to get water, and our server never offered to refill our glasses. The food was okay, but not great; the server was terrible; maybe would have been a better experience with a different server.