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Hyatt Regency St. Louis at The Arch: Traveler Reviews

4.0 of 5
315 Chestnut Street, Saint Louis, MO 63102 (Downtown)
Hotel amenities
Hyatt Regency St. Louis at The Arch
Ranked #17 of 119 hotels in Saint Louis
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1,014 reviews from our community

Traveler rating
    456
    335
    131
    59
    33
See reviews for
Families
224
 
Couples
301
 
Solo
65
 
Business
275
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
McCool Junction, Nebraska
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice place...but, Internet fees?”
4 of 5 stars Reviewed February 19, 2013

Overall a pleasant experience. Pros: Bed was comfy and room had a great view. Enjoyed food and music at Brewhouse, (warning, they play the music louder than Jimmy Johns, but you get used to it...). Cons: NO FREE WIFI HERE, Internet fees, RIDICULOUS!! I falsely assumed they would have internet amenities since everybody else does. Other con was parking. Even though its February and freezing, the block and 1/2 walk was not too bad, (& I am cold blooded!)...It beat paying valet fees and gave me time to cool off and realize they have every right to charge for Internet if they want to.

Stayed February 2013, traveled on business
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Ask Daytripper62B about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
February 22, 2013
Thank you for the 4-Star review Daytripper62B! Our Red restaurant is a great restaurant if you are looking for a quieter ambiance. We have also recently rolled out a new menu in this restaurant; it offers a great selection and tastes great! Please be aware that Internet is available for no charge in our lobby. I hope you will visit us again.

Kim Halbrehder - Assistant Director of Rooms
Kim.Halbrehder@Hyatt.com
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MA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Nice Place”
4 of 5 stars Reviewed February 18, 2013

Overall we enjoyed our stay here. We were in town for our daughter's wedding. Everyone was very friendly and helpful. The only downside was the parking. Self-park was a block away, and with a little one in the middle of February, this was not a good option for us. Valet worked out well, but it cost us $26 plus tip to use it. Not a great option either.
If you're looking for a family-friendly place with GREAT FOOD....visit the Brewhouse....our waitress was amazing, and the food was awesome.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by MattsMom1998 for Saint Louis
Ask MattsMom1998 about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
February 22, 2013
Thank you for the 4-Star review MattsMom1998! Our Brewhouse restaurant is a great dining option, make sure to try Ruth's Chris steakhouse the next time you visit for a different dining experience. Please let me know if you decide to visit again, I would love to assist you.

Kim Halbrehder - Assistant Director of Rooms
Kim.Halbrehder@Hyatt.com
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Staten Island, New York
2 reviews
“nice stay”
4 of 5 stars Reviewed February 17, 2013

I stayed 3 nights in this hotel. The hotel is nice and the bed is so comfortable. The gym was 24 hours which was a plus. The only downfall is the internet fee and the room view. The location is so close to the arc.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
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Ask noia27 about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
February 22, 2013
Thank you for the 4-Star review noia27. We do have room options available with better views, next time you book please make sure to check out one of our Arch-View deluxe rooms. They provide a panoramic view of the Arch and offer more space. Please let me know if there is anything I can do to personally assist you.

Kim Halbrehder - Assistant Director of Rooms
Kim.Halbrehder@Hyatt.com
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Top Contributor
122 reviews 122 reviews
9 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
“Pretty nice hotel, get ready to pay for parking”
4 of 5 stars Reviewed February 16, 2013 via mobile

We had a very enjoyable stay overall, there was bubble gum stuck to the window sill, and no trash bags in the bathroom or main living area trash cans. The parking options have changed. There is no more self parking at the hotel. It is all valet parking now, which of course is almost 27 dollars. The self parking is a city block away, which is no good at all during the winter or bad weather. We found that the Brewhouse bar and grill located inside the hotel is very good for an after hours snack. Overall not too bad

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 25 more reviews by Dovernj for Saint Louis
Ask Dovernj about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
February 22, 2013
Thank you for the 4-Star review Dovernj! Our housekeeping management team is addressing the concerns with your room cleanliness. I would also recommend visiting our Red restaurant or Ruth's Chris steakhouse the next time you visit. I hope that we get to see you again once the weather warms up!

Kim Halbrehder - Assistant Director of Rooms
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“25 STARS! 5 for each day!”
5 of 5 stars Reviewed February 15, 2013

Such a wonderful weekend in St. Louis for a private concert by PAUL BYROM! Our stay at Hyatt Regency made it perfect! Staff went out of their way to accommodate us, & made us feel welcome. Everyone from the managers to desk clerks to wait persons to concierge was super! Andrea, the concierge who helped us before Mardi Gras Parade, was very knowledgeable and so nice! Room rates were reasonable, lobby, restaurants inviting. When Internet went down in hotel, (perhaps comic book convention??) my friend was even allowed to use desk's computer.

Room Tip: Our room was quiet & had great view of the arch. Request front side of building if possible.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LadyRoseCTFan about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
February 22, 2013
LadyRoseCTFan thank you so much for the enthusiastic review! It was a very busy weekend for us with Mardi-Gras and it’s great to hear we were able to provide an exceptional stay for you. Please contact me directly the next time you book our hotel!

Kim Halbrehder - Assistant Director of Rooms
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency St. Louis at The Arch

Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Hyatt Regency St. Louis At The Arch Hotel
Adams Mark Hotel
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Adams Mark Hotel St Louis
Saint Louis Hyatt
Hyatt Saint Louis
Address: 315 Chestnut Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in Saint Louis
#7 Romantic Hotels in Saint Louis
#20 Family Hotels in Saint Louis
#26 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more   less 
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Hyatt Regency St. Louis at The Arch
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