We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency St. Louis at The Arch: Traveler Reviews

4.0 of 5
315 Chestnut Street, Saint Louis, MO 63102 (Downtown)
Hotel amenities
Hyatt Regency St. Louis at The Arch
Ranked #17 of 119 hotels in Saint Louis
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Venere.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

1,007 reviews from our community

Traveler rating
    454
    333
    130
    58
    32
See reviews for
Families
222
 
Couples
299
 
Solo
65
 
Business
274
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Wonderful.”
5 of 5 stars Reviewed January 6, 2013

This is a wonderful hotel. The location next to the Arch is great ..Location is great within walking distance to everything... Walked down along the river.
It is a fairly large hotel and feels very luxurious from the lobby to the hallways to the rooms.
Cost amazing, you would pay three times as much in Australia for this hotel.
We went to our first football game on the Friday night... we loved it very different to Austalian football.
Staff very friendly and helpful. Would recommend this hotel to our friends.
Thanks for a lovely stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DebJ3 about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 8, 2013
Thank you for the 5-Star review DebJ3! It’s great to hear that you had such a wonderful experience. You should return in the summer and catch a Cardinals game; it really captures the feel of St. Louis. Please let me know if I can personally assist you in booking a reservation or helping in any way.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
“Great view of arch-- obscured by filthy windows”
4 of 5 stars Reviewed January 5, 2013

All in all a pretty good hotel. A very large hotel, with many groups, meetings and a wedding while we were there. The location is fantastic very close to the Arch, and terrific views. Yes, the windows really need a washing.

We were somewhat disappointed with security. We were asleep when children in the adjoining room came in and started loudly screaming, and banging on the walls. A child was having a tantrum, but we heard no adults, so after about 30 minutes we called security. We did not hear their phone ring, or someone come to the door . We finally resolved this by ourselves by banging on the adjoining door and asking whether their was an adult in the room. Two adults begrudgingly responded and quieted the children.

The restaurant was fine, but the main restaurant was closed a few times we tried to use it, and we were steered towards the sports bar in the lobby. The valet parking is on a floor below the lobby with an air-conditioned room to wait for your car. When busy as they were when we were there, they will park your car a few blocks away, so expect to wait. It was very hot when we were there and they had a fridge with water available. Nice touch.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by MaxandLola for Saint Louis
Ask MaxandLola about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 8, 2013
Thank you for the 4-Star review MaxandLola! I will work with our housekeeping team to focus on the windows in our guest rooms. I will speak to our security team and work to see what we can do to improve the tranquility of all our guests stay. Please let me know if there is anything I can do to assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice hotel - great location!”
4 of 5 stars Reviewed January 4, 2013

Hotel staff was very nice and this is great property with awesome location. My only disappointment was that I just checked out yesterday and sadly I forgot my Kindle Fire on the nightstand and unfortunately the housekeeping staff weren't honest enough to turn it in =(

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tdefreitas about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 5, 2013
Thank you for the 4-Star review tdefreitas! Please contact me directly and I would love to assist in seeing if we are able to locate your kindle fire. We always do our best to ensure any lost and found items are returned to their owner.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great stay”
5 of 5 stars Reviewed January 3, 2013

Spent 3 nights here for a company meeting. Great location and views. Walking distance to the Arch and Busch Stadium. Room was very large and super clean. Staff was very accommodating. Would definitely stay here again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by brydeanne for Saint Louis
Ask brydeanne about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 5, 2013
Thank you for the 5-Star review brydeanne! Our hotel is within walking distance to a variety of attractions and venues. Please let me know if there is anything I can do to personally assist you on a future stay.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“A Great Place to Stay”
5 of 5 stars Reviewed January 2, 2013

This is a wonderful hotel. The location next to the Arch is great and if you can get a room facing the Arch you get a really nice view especially at night with the lighting. Location is great within walking distance to the Arch obviously but also to the ballpark. It is a fairly large hotel and feels very luxurious from the lobby to the hallways to the rooms. Book online through Priceline and you will get an amazing rate for an amazing property. Park down the street near the Mansion House apartments and you will get a much cheaper rate than the hotel's.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask kraver about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 5, 2013
Thank you for the 5-Star review kraver! I appreciated your recommendation on parking at the mansion house garage. I hope your travels will bring you back to the St. Louis area and our hotel!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hyatt Regency St. Louis at The Arch
Enter dates 1 night 2 nights
 
Hampton Inn - St. Louis Downtown at the Gateway Arch
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Saint Louis
Romantic
Omni Majestic Hotel
Omni Majestic Hotel 4.0 of 5 stars 190 reviews
Luxury
Renaissance St. Louis Grand Hotel
Renaissance St. Louis Grand Hote... 4.0 of 5 stars 555 reviews
Near the beach
Drury Inn Union Station
Drury Inn Union Station 4.5 of 5 stars 206 reviews
Great value
Drury Inn & Suites St. Louis Convention Center
Drury Inn & Suites St. Louis Con... 4.5 of 5 stars 193 reviews
Show Prices ABS:HotelCheckRates-d248355?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223914?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d96802?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d96805?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Saint Louis hotels
Drury Plaza Hotel at the Arch 4.5 of 5 stars 700 reviews Westin St. Louis 4.5 of 5 stars 669 reviews Hampton Inn - St. Louis Downtown... 4.5 of 5 stars 436 reviews Four Seasons Hotel St. Louis 4.5 of 5 stars 374 reviews
Show Prices ABS:HotelCheckRates-d270688?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219446?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d275312?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d940582?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 119 hotels in Saint Louis, ranked by popularity

Been to Hyatt Regency St. Louis at The Arch? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hyatt Regency St. Louis at The Arch

Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Hyatt Regency St. Louis At The Arch Hotel
Adams Mark Hotel
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Adams Mark Hotel St Louis
Saint Louis Hyatt
Hyatt Saint Louis
Address: 315 Chestnut Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in Saint Louis
#7 Romantic Hotels in Saint Louis
#20 Family Hotels in Saint Louis
#26 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Venere, Travelocity, Priceline, Hotels.com, Amex, Olotels, Agoda, Hotwire, Tingo and HotelsClick so you can book your Hyatt Regency St. Louis at The Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Regency St. Louis at The Arch, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hyatt Regency St. Louis at The Arch
Enter dates & see best prices* (from Booking.com, Expedia.com, Venere.com, and 9 more)
Enter dates 1 night 2 nights
Show Prices