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Hyatt Regency St. Louis at The Arch: Traveler Reviews

4.0 of 5
315 Chestnut Street, Saint Louis, MO 63102 (Downtown)
Hotel amenities
Hyatt Regency St. Louis at The Arch
Ranked #17 of 119 hotels in Saint Louis
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1,008 reviews from our community

Traveler rating
    454
    333
    131
    58
    32
See reviews for
Families
223
 
Couples
299
 
Solo
65
 
Business
274
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Aurora, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Another great stay at the Hyatt at the Arch”
5 of 5 stars Reviewed December 20, 2012

My family stayed here on 12/15. We are from Chicago, and have been down to St. Louis 6 times in the last few years. The Hyatt is the best place to stay. It is located close to everything downtown. However, the best thing about this hotel is the staff. Everyone is very friendly and helpful. From the moment you walk up to get checked in, the staff is there to greet you like a family member.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by SteveWelsh for Saint Louis
Ask SteveWelsh about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 5, 2013
Thank you for your loyalty to the Hyatt St. Louis and your 5-Star review SteveWelsh! I personally appreciate your recognition of our wonderful staff. Please let me know if there is anything I can do to personally assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“First class accomodation & great views”
5 of 5 stars Reviewed December 17, 2012 via mobile

Excellent hotel with solid business amenties. Ask for a room facing or within view of the arch & you will be awed (especially at night when the arch is lit up). Priceline or hotwire rates are always in the $60 range, making this property a steal.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by jsantivanez for Saint Louis
Ask jsantivanez about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
January 5, 2013
Thank you for the 5-Star review jsantivanez! We also have a variety of rates and room packages available at Hyatt.com as available booking options. I hope that you return to visit us again in the near future!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
“Nice Hotel...Poor Parking Choices”
4 of 5 stars Reviewed December 16, 2012

Valet Parking is the only choice at the hotel and runs $26 a night. You can self park down the block, but did not know this ahead of time. This would not be an issue during good weather, but during rain or snow is a deal breaker.
The staff was polite and professional. The room type we booked was oversold so we were offered an upgrade for the same price.
The room was clean and comfortable. The bed was just right not plush or too firm. Had a good nights sleep, except for the occasional traffic noise.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MOvalkyrieriders about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
December 17, 2012
Thank you for the 4-Star review and recognition of our staff MOvalkyrieriders! It’s great to hear that you were able to enjoy a restful night’s sleep in one of our upgraded rooms. Please let me know if there is anything I can do to personally assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great Hotel and Spectacular Views!!”
5 of 5 stars Reviewed December 15, 2012

Stayed at the Hyatt at the Arch for one night while traveling back from St. Louis. Had one of the best rooms with a view we have had. We were on the corner of the hotel facing the arch, capital and park. What a great view to sit and enjoy after a hectic travel weekend! Arrived and valet parked, since we were in for the night. Staff at the door were very professional and friendly, check in staff were on point and asked if there was anything they could do during our stay, offered recommendations for dining and activities in the hotel and surrounding area. Room was clean, spacious and well appointed. Enjoyed the view and a cocktail, then went to the pub for a drink, then out for dinner. Had room service the next morning, it arrived promptly and was hot and fresh (not always the case with room service). Room service staff were courteous and professional. Would definitely recommend this hotel for family and business travelers. Will be back if we are through St. Louis in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stevenjanna about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
December 17, 2012
Thank you for your enthusiastic 5-Star review Stevenjanna! I am very happy to hear that our staff was able to leave such a great impression on you. I will make sure that the review is shared with our hotel management team. Please let me know if your plans would bring you back to St. Louis!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davisburg, MI
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
“Great hotel with awesome view of the Arch.”
5 of 5 stars Reviewed December 15, 2012

We really enjoyed our stay here this week. From check in to check out everything was wonderful. Our room number was 1495 and we had an awesome view from the room of the "Gateway to the West". The breakfast buffet and the service in the restaurant were well worth the visit for our first meal of the day.

Room Tip: It is quite a walk to the room from the elevator, but worth it for the view - ask for 1495.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Pamelammi about Hyatt Regency St. Louis at The Arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review
December 17, 2012
Thank you for the 5-Star review Pamelammi! I greatly appreciated your recognition of service and food quality in our Red restaurant. I hope that your travels will soon again bring you back to our hotel!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency St. Louis at The Arch

Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Hyatt Regency St. Louis At The Arch Hotel
Adams Mark Hotel
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Adams Mark Hotel St Louis
Saint Louis Hyatt
Hyatt Saint Louis
Address: 315 Chestnut Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in Saint Louis
#7 Romantic Hotels in Saint Louis
#20 Family Hotels in Saint Louis
#26 Business Hotels in Saint Louis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
St. Louis Riverfront Hotel Experience uncompromising hospitality in a prime setting at Hyatt Regency St. Louis at The Arch. Steps from the famous Arch, our exemplary St. Louis hotel blends world-class service with an unparalleled location. With easy access to all of the city’s sights, our downtown hotel in St. Louis is an outstanding choice for every visitor. Select our expansive facilities - the area's premier event spaces - to host impressive business conferences, formal galas or family celebrations. Take in a game at a nearby stadium, catch a Broadway-style show, tempt Lady Luck at a casino, or simply relax in our inviting accommodations. Discover "The Hyatt Touch" at our welcoming St. Louis Missouri hotel. ... more   less 
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