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“Very comfortable and friendly” 4 of 5 stars
Review of Greenstay Hotel & Suites

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Greenstay Hotel & Suites
2.0 of 5 Hotel   |   110 North Outer Road, Saint James, MO 65559 (Formerly Days Inn & Suites)   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 1 Hotels in Saint James
New York City, New York
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
“Very comfortable and friendly”
4 of 5 stars Reviewed July 23, 2014

My husband and I are driving cross-country with our cat and chose this hotel because it was pet friendly and not too expensive. The room was very comfortable, excellent shower, and the front desk staff was very friendly. I had a small issue with the bill (not their fault!) and they promptly took care of it for me. We didn't try the breakfast because we left too early (4:30 am) but the dining area looked comfortable and welcoming. We plan to stay here again on our way back.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
I wanted to thank you for your kind remarks. We do try to make your stay as comfortable as possible and we do regret the issue about the bill. We try to keep up with what others say about what we offer and the rates but sometimes they slip through. We look forward to seeing you again on your return trip. Many thanks and we wish you safe travels. AWynn General Manager.
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79 reviews from our community

Traveler rating
    35
    30
    9
    3
    2
See reviews for
38
18
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Quinton, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

When I initially pulled up I had a sour taste in my mouth but after going into our room I was pleasantly surprised. Nice and comfortable queen beds. Nice tile in the bathroom. Good television selection. A/c worked great. The cons were a) the pool was dirty with gum and hair floating around in it. B) one of the sheets on the bed smelled sour and c) not a very big selection for breakfast. I would probably stay again though. Good value.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
I wanted to thank you for your kind words in your review. I am also very sorry if you found the pool less than inviting. We try to keep up with the pool and sometimes with heavy swimming pressure some carry items into the pool that end up on the water. We do take a very proactive approach to keeping the pool appealing. I hope you will give us another try to better meet your expectations of the pool area. Many thanks for your review. AWynn General Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 19, 2014

My family and I have stayed in this hotel many times on fishing trips. In the past it was always clean and friendly. Still friendly, BUT dirty!

Our room had a water spot and hole in the ceiling. The bathroom was dirty, the towels were old and yellowed and had hair on them. The pool was cold, although advertised as heated, and the water had a slimy feel to it. The next morning we went down for breakfast and there were ants all over the breakfast counter. We previously enjoyed staying here, but will now plan on staying in Rolla and driving to the Spring.

We are so disappointed that what was the Days Inn in St. James has gone down hill so drastically. It was the best place to stay and now it is disgusting.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
Thank you for writing a review for Tripadvisor. I am terribly sorry you were disappointed with your stay and would like try to get the items taken care of so that another stay would demonstrate our commitment to having our facility as good or better than before. I have studied your review and have not found any indication that any items were brought to our attention. We have one room in which we repaired a hole in the ceiling and have corrected that situation. I have not found any information concerning the identified problems having been reported to us. We would have been happy to find a resolution to your issues while you were here. Again I hope to be able to have another opportunity to serve you and I assure you that the issues you identified were a one time instance have been corrected. Thank you again for your review and wishing you safe and friendly travels in the future. AWynn General Manager
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Vorderbergleiten 3, Wallgau, Germany
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 2, 2014

A new name for a remodelled Hotel, clean all over the place , great hot breakfast, nice indoor pool very friend and helpful staff comfortable rooms close to downtown and Route 66 super market andRoutesshopping in driving distance

Room Tip: Asked for a quiet room in the back
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  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
I wanted to take a moment and thank you four your kind words in your Tripadvisor review. We do attempt to provide a very clean and enjoyable environment for your lodging needs. We look forward to serving you again in the future. Thank you again and wishing you safe travels in the future. AWynn General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chagrin Falls, Ohio
Top Contributor
58 reviews 58 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed for two nights as part of a family reunion. Nice facility and hardworking staff. Room was clean, comfortable and quiet despite being on a major interstate truck route. Ice machine was broken but the staff walked upstairs to bring us some from another machine. Very nice lobby and indoor pool area. Best of all was the location right next to McDonald's and near great restaurants as well as the winery. Breakfast was okay, but could have used some fresh fruit. There was no coffee one morning and the staff member apologized --said she hadn't had the chance to make some yet. She promptly made some, which was soon ready. All in all, it was a nice (not fancy) place to stay and a good value.

Room Tip: First floor in the back was quiet. We called well in advance and got rooms close to each other. You...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
Thank you for your review on Tripadvisor. We appreciate your feedback and the kind words you expressed about our facility. We have the ice machine fixed. now. We do put extra effort into meeting the needs of our guests and we hope you will come again soon. Have safe travels. AWynn General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 16, 2014

I was pleasantly surprised by the Greenstay Hotel! We had booked over the phone for our trip there for a wedding and upon arrival found our room was ready early at no extra cost and we were able to check in early and let the kids swim for awhile before we had to start getting ready. The room was very nice and clean, the beds comfortable and it was really quiet! The breakfast was nothing fancy but better than most continental breakfasts and the staff was friendly, helpful and attentive! We will definitely stay again should we find ourselves back in the area!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
I wanted to thank you for your kind review on Tripadvisor. We are glad you found clean comfortable, and enjoyable recreation at the hotel. We do try to accommodate most any need and will do the same the next time you come to visit. Again, thank you for responding with a your review. AWynn General Manager
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Rockford, Illinois
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 7, 2014 via mobile

Last minute stay. The young lady at the front desk was very nice and polite. We had a dog with us and they were very accommodating. The condition of the hotel was pretty good. The fixtures were newer. The beds were comfortable and clean. There were two drawbacks the coffee pot didn't work but there was coffee in the breakfast bar. The bathroom door wouldn't close completely but overall it was a great place to stay.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWynn72, General Manager at Greenstay Hotel & Suites, responded to this review, July 28, 2014
Thank you for your review on Tripadvisor. We appreciate the kind words and we hope to be able to provide you with a comfortable place to stay the next time you pass through. Here's hoping for you to have safe travels and looking forward to seeing you again.

AWynn General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Greenstay Hotel & Suites

Address: 110 North Outer Road, Saint James, MO 65559 (Formerly Days Inn & Suites)
Phone Number:
Location: United States > Missouri > Saint James
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Saint James
Price Range (Based on Average Rates): $
Hotel Class:2 star — Greenstay Hotel & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Days Hotel Saint James
Days Inn And Suites
Econo Lodge Saint James
Saint James Econo Lodge

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