Stayed here for a couple of nights in early October. Was in town for half marathon. The front desk was under renovation, but the hotel emailed me twice to remind me of the temporary entrance and front desk location. The employees working here were extremely friendly and helpful. They offered snacks, bottled water, and extended late check out. I keep asking myself why I bother with the higher end Marriott properties when I get a great room, for a great price and am treated so much nicer at the Fairfield and Courtyard properties.
I read a few of the other views about the hotel and the cleaniness of the room. My room was very nice. Perhaps it had already been updated.
The front desk even had a typed list of local dining options (which also included directions). Amazing. If I was going back to St. Charles, I would definitely stay here again.