Just got back from a trip to St. Louis. I decided to stay outside of the city, and this hotel was an excellent choice. The outside is beautiful and the inside matches up. The lobby was clean and very welcoming. We had a one bedroom suite, which was perfect for us. There was plenty of room and the room was well maintained. The beds were comfortable with plenty of pillows. The pillows were a little soft, but that's just a personal preference.
A hot breakfast is a must when I book a hotel and this one was delicious. The menu didn't vary too much each day, but there was enough of a selection that you could eat something different for a few days. Our first day the lady working in the room was having a little difficulty keeping up, not her fault. It was very busy, and she maybe could have used an extra person to help her out. She was, however, very friendly and even helped my son and daughter both with their breakfasts.
One of my reasons for staying out of St. Louis was the lack of parking and this hotel had plenty. There is a garage below the hotel to keep cars out of the elements. There isn't a ton of space under there, but there is plenty of other parking.
The only slight blemish on this hotel was the pool. It looks like it could use a little TLC. There is rust along the walls and on the pilars. That being said, the water was the perfect temperature, and there were always plenty of towels. The pool is still very nice, and this would not stop me from coming back to this hotel.
Overall, our experience at this hotel was exceptional. Everyone who worked there, from the front desk to housekeeping was very friendly.
If you are looking for a place just outside of St. Louis, this is a great choice. It's located in a great area, right along the river. It's right off I-70 and an easy drive to St. Louis. Will definitely stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write about your experience. We are happy to read that you enjoyed the pool and breakfast. We will be painting our pool area this year to address the items you mentioned. Once again, thank you for your comments and we hope to see you again the next time your travels bring you to St Charles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.