I have stayed at this The Red Roof Inn before and had no complaints. This time is completely different. We check in and we have to pay for our nights up front; after the woman on the phone said we could pay after check out. Fine. We paid it. We stayed Wednesday, Thursday, and Friday. Thursday when we came back from being out they had locked us out of our room. Our keys didn't work! Ok. Small mistake. That's fine. We went and got our new keys. Friday rolls around and we come back after being out for a while and once again OUR KEYS DO NOT WORK. I was extremely upset about this this time. We went and got new keys AGAIN and stepped into our room. The maid had not been here to clean our room and it was 4:30. When we checked in the room had an odd smell. Not sure what it was but off. They really need to get their stuff together. I really may not consider staying again. I know you can't expect much but at least clean the damn room.
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- Also Known As:
- Red Roof Inn Saint Charles
- Saint Charles Red Roof Inn